Director of Property Management

About the position:

At Elevate Living, we believe strong leadership drives exceptional communities, and as our Director of Property Management, you’ll have the opportunity to make a significant impact across our portfolio. This role is about more than overseeing operations—it’s about setting strategic direction, optimizing performance, and fostering a culture of excellence that enhances both resident satisfaction and team success.

In this role, you’ll play a critical role in shaping the future of our properties by analyzing key performance metrics, implementing data-driven solutions, and ensuring compliance with federal and state housing regulations. Collaboration is key, and you’ll work closely with stakeholders to drive results and achieve company goals. If you’re a proactive, results-oriented leader who thrives in a fast-paced environment, we want to hear from you.

Benefits:

At Elevate, we are proud to offer a comprehensive and competitive benefits package. Our benefits include:

• Paid Time Off
• Paid Holidays
• 401K with Employer Match
• Flexible Spend Accounts
• Health Savings Account
• Medical
• Dental
• Vision
• Company paid Life, Short-term Disability and Long-term Disability Insurance
• 20% Apartment Rental discounts
• Free Garage Rentals

Responsibilities and Duties:

• Elevate Leadership: Mentor and develop team members by providing strong leadership and clear expectations, ensuring a high-performing and engaged workforce. Oversee interviewing and selection activities to build a skilled and capable team while fostering a culture of continuous growth. Regularly measure and communicate performance, offering feedback and coaching conversations to support upward development. Recognize achievements, address concerns proactively, and uphold company policies to drive accountability and success. Maintain open communication with the leadership team to ensure employee development aligns with organizational goals.
• Elevate Portfolio Management: Oversee leasing activity, lease renewals, and ancillary income programs to ensure portfolio-wide consistency and performance. Ensure compliance with inspections, managing documentation and communication with inspectors. Support curb appeal efforts and maintenance prioritization in collaboration with asset management. Accurately relay property needs, oversee vendor management, and handle legal matters, including investigations and resident escalations, to drive operational excellence.
• Elevate Financial and Safety Management: Oversee capital spending for unit improvements in coordination with leasing and asset management, ensuring budget alignment. Review financial statements and collaborate with leadership to control expenses and optimize financial performance. Enforce Elevate Living’s safety procedures, ensuring compliance among staff and vendors to maintain a safe work environment.
• Elevate General Operations: Travel to properties as needed to support on-site teams and ensure operational excellence. Develop and refine policies and procedures in collaboration with corporate staff to enhance efficiency. Drive performance by meeting or exceeding key metrics while fostering teamwork across direct and indirect reports. Provide regular portfolio updates to the Director of Property Management, covering occupancy, accounts receivable, expenses, and resident concerns. Take ownership of assigned responsibilities to align operations with company goals.

Who you are:

• Elevated Leader: With 5-7 years of experience in operations management, you have a proven ability to lead teams, drive performance, and make strategic decisions that align with business goals. Prior property management experience is a plus, but your results-driven leadership sets you apart.
• Elevated Problem Solver: You excel at navigating the daily challenges of property management with a proactive and decisive approach. Whether addressing operational inefficiencies, overcoming obstacles, or guiding your team through complex situations, you take swift and effective action. You anticipate issues before they arise, adapt to shifting priorities, and ensure that every decision supports the long-term success of the properties and teams you oversee.
• Elevated Organization: You thrive in fast-paced environments, balancing high-level strategy with hands-on problem-solving. Managing multiple priorities, coordinating with cross-functional teams, and ensuring operational efficiency are second nature to you.
• Elevated Communication: Your ability to communicate clearly and professionally allows you to build strong relationships with employees, vendors, and stakeholders at all levels. You are comfortable handling sensitive information, resolving conflicts, and providing guidance to ensure smooth operations.

Qualifications:

• 5-7 years’ experience in a leadership and operations management role.
• Prior experience in property management is a plus.
• Proven ability to critically think and make quick decisions.
• Proven effective and results driven leadership.
• Strong time management and organizational skills with the ability to manage multiple tasks and collaborate with internal and external teams.
• Ability to travel to other regions as necessary.
• Valid driver’s license and reliable transportation.
• Ability to communicate in writing and verbally with all levels of employees and vendors.
• Proficient with Microsoft Office Suite products including Outlook, Word and Excel.
• Proven ability to handle sensitive and/or confidential information.
• Strong interpersonal and customer service skills.

About the Company:

At Elevate Living, our mission is to create quality living environments for our residents that they can be proud to call home.  We are a team of committed professionals, working together to enhance the lives of our residents and each other.  We accomplish this mission through a collaborative, action-oriented culture that honors accountability and rewards exceptional customer service.

Elevate Living owns and manages 47 multi-family residential properties in Iowa, Nebraska, South Dakota, North Dakota, and Missouri totaling about 7,000 units. We are a growing, fast-paced, and entrepreneurially minded company where you can have an impact!

To be considered for this position, please complete, and submit an online application at https://secure3.entertimeonline.com/ta/6119491.careers?CareersSearch.