What are the responsibilities and job description for the Contract Administrator position at Elevated?
Responsibilities & Duties:
- Analyzing various types of Maintenance Contracts
- Timely & accurately processing new customer contracts in to our ERP system
- Ensure that all the required paperwork is submitted and processed in accordance with the terms and conditions of the contract
- Uses high degree of verbal and written communication skills to initiate and receive calls from internal & external partners pertaining to disputable contract language or items
- Coordinate with Field Operations to establish working relationship around missing documents submitted for a new customer contract to be set up
- Achieving set forth goals around timely entry of new contract set up & acquisition contracts
- Able to multi-task between various contract assignments
- Assisting the Team Lead biller with Mod Job contract set up
- Performs other related duties as assigned
Qualifications & Skills:
- 3 – 5 Yrs. experience in Contract Administration
- 2 Yrs. of providing “Excellent” Customer Care Support
- Organized & proficient time management
- Able to Multi-Task between responsibilities
- Adaptable to fast pace working environment
- Well-spoken & professional demeanor over the phone and in person
- Must be confident utilizing Microsoft Office
- Familiarity with Service Level Contract, Fix Cost Repair & Time and Materials (T&M)
Requirements:
- Having the ability to pay attention towards the details of the contract and find out the flaws in contracts
- Exceptional verbal and written communication skills
- Strong interpersonal skills as daily interaction will be with all levels of personnel
Education:
- A college degree is not required, but preferred with 2 years of work experience in Contract Administration
- If no degree, requires 5 years in a dynamic, high volume, fast paced commercial contract department which has strong emphasis on having a strong work ethics which includes precise accuracy.
