Front Desk Fitness Attendant

Want to work with like minded individuals with a passion for fitness and helping others? If so, we have an amazing opportunity for a Front Desk Fitness Attendant to join our team!

For over 30 years, Elevation Health has been dedicated to the wellness of its employees and clients. We are focused on continuing to develop our team and providing them with the tools they need to be successful in their careers. We have a positive and motivating culture that allows employees to be creative, innovative, and focus on their passions. We strive to provide our clients with exceptional fitness, wellness, health management and coaching services, customizable to fit their needs.

Let’s do amazing things together!

Your Role:

The Front Desk Fitness Attendant will control access into and out of the exercise facility and assist with operational functions related to membership processing, appointment setting and fee-based transactions. The Front Desk Fitness Attendant will greet and interact with all facility members on a regular basis, always delivering exceptional customer service.

CUSTOMER SERVICE

• Anticipate member needs and provide proactive service during peak and non-peak times

• Engage with members on a one-on-one basis, providing education, support and ensuring their safety

• Provide prompt response to medical emergencies and complete required documentation with proficiency

• Ensure proper and accurate membership processing procedures are followed

• Listen, cooperate, and be respectful towards all team members, members, and client(s)

• Positively contribute to a welcoming, friendly and team environment where respect is demonstrated, contributions are recognized, and process improvement is encouraged

• Be readily available to answer questions, assist members and support fellow team members

• Demonstrate proactive communication to keep General Manager informed of important program and client developments

ADMINISTRATION

• Ensure proper membership processing procedures are followed

• Respond to emergency situations in accordance with Elevation Health and client site policy

• Report all maintenance, facility and risk management items promptly

• Communicate professionally and respond promptly to emails, phone calls and member inquiries

• Promote available member services and programs

• Enforce facility policies and procedures

• Review company communications and complete action items by established due dates

OTHER

• Proactively assist with the inspection of the facility daily and report any cleaning, facility, or equipment issues to appropriate personnel

• Meet and support objectives, goals and initiatives of the specific Elevation team

• Contribute new ideas, seek internal and external resources to support the goals of the teams

• Adheres to timelines, produces quality work, show initiative by taking on team responsibilities

• Attend and actively participate in team meetings

• Seek out internal/external resources and explore opportunities for professional growth

• Other duties as assigned

What we are looking for:

• Certifications:

  • High School Diploma

  • CPR/AED certification required

  • Maintain all required certifications throughout duration of employment

• Skills:

  • Excellent verbal/written communication, customer service, and presentation skills

  • Excellent computer skills including Microsoft and Google Suite

• Other

  • Show support for company values through participation in Elevation programs and meetings

  • Adhere to policies and procedure outlined in the Elevation Handbook

  • Adheres to site uniform policy/Elevation Health dress code

  • Demonstrate commitment to professional growth through industry and company involvement and goal setting/achievement

Ready to make a difference?

If you’re excited about the chance to inspire and transform lives while working in a fun, energetic setting, we want to hear from you! Apply now and take the first step towards an exciting career in health and wellness with Elevation Health!