Medical Office Front Desk Assistant

Job Summary
We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing essential support to both patients and healthcare providers. This position requires excellent organizational skills, strong communication abilities and phone etiquette, the ability to accurately obtain patient information, strong problem-solving skills, and proficiency in various medical office systems.

Duties

• Accurate and prompt implication of all front desk policies including incoming phone calls, patient inquires, and patient management.
• Demonstrate exceptional phone etiquette while interacting with patients and healthcare professionals.
• Accurate management of patient scheduling, ensuring appointments are booked efficiently and accurately.
• Handle medical collections, including processing payments and copays and following up on outstanding balances.
• Utilize electronic health record systems such as eClinicalWorks, AdvancedMD, EPIC for patient management and documentation.
• Assist with patient check-in and check-out processes, verifying insurance information and collecting necessary documentation for patient files.
• Maintain patient confidentiality and adhere to HIPAA regulations at all times.
• Support administrative tasks including filing, data entry, and managing office supplies.
• Support business management and Medical Director as need to ensure daily office efficiency.

Requirements

• Previous experience in a medical office setting is preferred.
• Proficiency in medical scheduling and collections is required
• Strong phone etiquette skills with the ability to communicate effectively with patients and staff.
• Familiarity with electronic health record systems such as AdvancedMD, eClinicalWorks, Zenoti, or Epic, is a plus.
• Ability to type efficiently with attention to detail.
• Excellent organizational skills and the ability to multitask in a fast-paced environment.
• A commitment to maintaining patient confidentiality and adhering to professional standards in patient privacy.
• Strong adherence to maintain high standards in daily professionalism and presentation.

Join our team as a Medical Office Assistant and contribute to providing exceptional care in our community!

Job Type: Full-time

Pay: $15.50 - $17.50 per hour

Expected hours: 40 per week

Benefits:

• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Uniform allowance

Medical Specialty:

• Primary Care

Schedule:

• Monday to Friday
• No weekends

Experience:

• medical office: 1 year (Required)

Ability to Commute:

• Edmond, OK 73013 (Required)

Ability to Relocate:

• Edmond, OK 73013: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18