Senior Group Sales Manager

Compensation Type

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Overview

The Senior Group Sales Manager is responsible for effectively soliciting and closing group business to positively impact hotel revenues for the Elevation Hotel & Spa in Crested Butte, Colorado.  Candidate must be based in/near the Denver Metro Area, have the ability to work independently and travel to the hotel as needed.

Responsibilities

• Meet or exceed revenue targets & sales call goals as assigned by Director of Sales
• Actively solicit group business & respond to group inquiries in a timely manner
• Use the property’s computerized sales management system to manage the hotel’s business, including (but not limited to) entering business, building accounts & contacts and blocking space
• Develop and maintain relationships with key accounts to increase account penetration and produce return business
• Network with potential clients through active participation in community and professional associations and events
• Attend and represent hotel at industry trade shows. Additional travel as needed.
• Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)
• Use full working knowledge of hotel’s operations to prepare proposals
• Conduct professional, thorough site inspections of the hotel with clients, exhibiting key features and benefits of the property
• Assemble sales contracts and facilitate contract execution
• Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up
• Evaluate trends and assist in implementing special promotions within assigned markets
• Assist in the preparation of required reports
• Attend all hotel required meetings and trainings
• Operate within established sales expense budget

Qualifications

• 5 Years Group Sales experience in a hotel or resort, preferably full service
• Previous experience in hotel/banquet/food & beverage operations helpful
• Strong understanding of negotiation and interpretation of contracts
• Knowledge of Amadeus Sales & Event Management/Delphi and Opera preferred
• Ability to travel periodically to hotel to develop relationships and operations knowledge
• High School diploma or equivalent required. College course work in related field helpful.
• Must be skilled in Windows & Microsoft Office
• Must be able to effectively communicate both verbally and written with guests and other employees in a friendly, courteous and service oriented manner
• Must be able to multitask and prioritize departmental functions to meet deadlines
• Maintain high standards of personal appearance and grooming
• Must be able to maintain confidentiality of information
• Perform other duties as requested by management