What are the responsibilities and job description for the Customer Service/ Sales Associate position at Eli and Co?
Local Applicants Only - This is not a remote position.
We are searching for a top-notch Customer Service and Sales Associate that will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction.
The Role:
As a Customer Service and Sales Associate, you’ll be responsible for providing effective face-to-face communication with both clients and customers. You will do this by using knowledge of our client's products and services. Our Associates work hard to expand our footprint and have a strong sense of leadership and responsibility to ensure the client's wants and needs are met for their products.
Requirements and Qualifications:
- A high school diploma or GED is required.
- Previous customer service, marketing, sales experience (not required, but a plus).
- Problem-solving skills, and the ability to think under pressure.
- Commitment to continual education about the company, our clients, and their products and services.
- A positive attitude and the ability to build relationships with clients.
- Excellent written and oral communication skills.
- High-energy and optimism.
- Self-motivator.
Benefits and Opportunity:
- Leadership roles.
- Company trips (optional).
- Growth within the company.
- Weekly Pay.
- Paid training.
- Flexible schedule.
Duties and Responsibilities:
- Build and maintain customer and client relationships.
- Maintain a polite, helpful, and professional manner at all times.
- Have a consistently positive attitude and great motivation.
- Process customer orders/changes/returns according to established department policies and procedures.
- Provide timely feedback to company management regarding challenges or customer concerns.
- Partnership with the sales team to meet and exceed customer service expectations.
