What are the responsibilities and job description for the Senior Living Sales Specialist position at ELIM PARK BAPTIST HOME INC?
Job Details
Description
Senior Living Sales Specialist
Elim Park Baptist Home (a not for profit, faith-based community), a leading Senior Living Life Plan Community in Connecticut, is seeking a motivated and compassionate Life Plan Specialist to join our team. This role is essential in helping prospective residents and their families navigate the process of finding a new home and community that meets their needs. The ideal candidate will combine a sales-driven mindset with a genuine passion for working with seniors, delivering exceptional customer service throughout the sales process.
Key Responsibilities:
- Lead Management:
Respond promptly to inquiries from prospective residents and families via phone, email, and in-person visits.
Follow up with leads to schedule tours and consultations, maintaining consistent communication. Track all interactions in the CRM system.
- Tours and Presentations:
Conduct engaging and informative tours of the community, highlighting features, amenities, and services.
Present tailored solutions based on the needs, preferences, and goals of prospective residents and their families.
- Relationship Building:
Build trust and rapport with prospective residents and families.
Maintain strong relationships with current residents to facilitate referrals.
- Sales Process:
Educate and guide prospective residents and families through the decision making process, addressing concerns and objections.
Close sales to meet or exceed monthly occupancy and revenue goals.
Contract completion, move-in coordination, and follow-up.
- Community Outreach:
Develop and maintain relationships with local healthcare providers, businesses, and community organizations to generate referrals.
Attend networking events and participate in community marketing initiatives.
- Collaboration and Teamwork:
Partner with the marketing team to execute campaigns and events that attract prospects.
Collaborate with operations and care teams to ensure a smooth transition for new residents.
Qualifications:
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- Bachelor’s Degree or equivalent work experience.
- Previous experience in sales, customer service, or senior living (preferred but not required).
- Strong interpersonal and communication skills with an empathetic and patient approach.
- Ability to listen actively, identify needs, and offer appropriate solutions.
- Proficiency in using CRM systems and basic office software.
- Self-motivated, goal-oriented, and highly organized.
- Flexibility to work after hours as needed.
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What We Offer:
- Competitive salary and commission structure.
- Comprehensive benefits, PTO, health, dental, and vision insurance.
- 401K
- A supportive and collaborative work culture where your efforts make a meaningful impact on the lives of seniors and their families.
Join our team and play a vital role in helping seniors find a place to call home while contributing to a warm, welcoming community!
Qualifications
Sales
Marketing
