What are the responsibilities and job description for the Customer Service Specialist position at Elior North America?
Service Excellence Ambassador
We are looking for a passionate and enthusiastic individual to join our team as a Service Excellence Ambassador. In this role, you will be responsible for delivering exceptional customer service, ensuring that every guest has an outstanding dining experience.
Main Responsibilities:
- Provide personalized service to each guest, taking into account their preferences and dietary needs
- Recommend menu items and specials, based on your knowledge of our culinary offerings
- Manage tables effectively, ensuring timely delivery of food and beverages
- Respond to guest inquiries and resolve any issues in a professional and courteous manner
- Participate in ongoing training and development, staying up-to-date on industry trends and best practices
This is an exciting opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the success of our organization.
About Our Commitment:
Elior North America is committed to delivering exceptional quality, service, and value to our clients and their guests. We believe in creating a positive and welcoming environment, promoting teamwork, excellence, and continuous improvement, while fostering a culture of service excellence.
