What are the responsibilities and job description for the Patient Services Representative position at Elior North America?
Patient Services Representative
Job Reference Number : 27610
Employment Type : Full-Time , Onsite
Segment : Healthcare
Brand : Cura-Hospitality
State : Pennsylvania (US-PA)
Why Work for Cura?
Come join our amazing team and enjoy :
No late Night Shifts!
Weekly Pay!
Free meals!
Work / Life Balance!
Competitive Benefits Package!
Tuition Reimbursement!
Employee Referral Bonus!
401K & Company Match!
Elior North America is a family of distinct hospitality companies with more than 50 years of industry experience and 15,000 team members united in our passion for food, service, and excellence. We share an appetite for growth which drives all of us to continually reimagine our customers’ experience.
The Role at a glance :
We are looking to add an enthusiastic, experienced patient services representative for hospitals to our healthcare team in Pittsburgh. As a patient services representative, you will have the opportunity to ensure accurate, professional, and secure processing of orders and to address patients and their guests are satisfied.
What you'll be doing :
Working with patients in the Emergency Department, and following them throughout your stay to ensure a great experience.
Fostering patient relationships by identifying and responding to their needs.
Making internal or external contact with necessary personnel to address patient concerns as needed.
Managing data to aid completion of patient orders.
What we're looking for :
Must-haves :
Excellent written and verbal communication skills.
High school diploma or equivalent.
Strong interpersonal and communication skills.
Knowledge of Microsoft Office, Outlook, telephone systems, printers, and fax machines.
Nice-to-haves :
Experience in an acute care and / or healthcare environment, preferably in patient and resident services.
At least one years’ experience in customer service or a call center.
Associate’s degree or higher.
Where you'll be working :
Allegheny General Hospital
Our Benefits :
Medical (FT Employees)
Dental
Vision
Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
Discount Program
Commuter Benefits (Parking and Transit)
401k
Sick Time
Holiday Pay (9 paid holidays)
Tuition Reimbursement (FT Employees)
Paid Time Off
About Cura :
Cura serves hospitals, senior living centers, and other long-term care facilities. We guarantee compassionate service and healthy, delicious meals to ensure that quality of life never diminishes.
About Elior North America :
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
Disclaimer : This job description can be revised by management as needed.
