What are the responsibilities and job description for the Patient Care Coordinator position at Elite Audiology and Hearing Care?
Patient Care Coordinator – Front Office Staff Position
Elite Audiology & Hearing Care in Mt. Juliet, TN is in search of a part-time Patient Care Coordinator who wants to be part of a dynamic, close-knit team striving to help our community hear their best. This is a part-time opportunity which offers a competitive hourly wage, a professional atmosphere, and opportunities for growth.
Improving the life of their patients through better hearing is the mission of Elite Audiology & Hearing Care. Our hearing experts take care to spend time with our patients – conducting testing thoroughly, answering all their questions, and finding a hearing solution that truly fits their individual needs and lifestyle. As both the first and last point of contact for all visitors, the front office team is equally integral to delivering an exceptional patient experience.
At Elite Audiology & Hearing Care, we treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone. We believe in always fostering, supporting, and incentivizing our staff’s personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success.
The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team!
Responsibilities include:
- Warmly greeting patients and other visitors * Answering phones in a prompt and courteous manner * Outbound calling to current and prospective patients * Entering and updating all patient information including intake and insurance forms * Scheduling appointments * Receiving funds and processing payments * Maintaining excellent working relationships with patients, vendors, colleagues, etc.
Qualifications:
- Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation. * Professional-level listening and problem-solving skills. * Strong ability to prioritize, multi-task and stay organized. * Must have consistent, punctual and reliable attendance. * At least 1 year of experience in a healthcare or office setting preferred. * Minimum high school diploma.
Physical Demands & Work Environment:
- Frequently requires sitting, using hands, reaching and twisting * Frequently requires fine hand movements including typing * Frequently requires listening and speaking on a telephone and/or video conference program * Occasional lifting of up to 20 pounds with or without assistance * Standing and walking throughout the day * The work environment is generally quiet, with moderate noise from phones and other business office machines
Salary & Benefits:
- Competitive pay (starting at $16.50 - $18.00 per hour DOE) plus potential for results-based compensation plan after 90-days of employment; * Paid holidays; * Part-time employment with a regular schedule (approximately 3 days/24 hours per week)
If you’re interested in this opportunity and would like to join our team, please apply at eliteaudiology@gmail.com
Job Type: Part-time
Pay: $16.50 - $18.00 per hour
Expected hours: 16 – 30 per week
Benefits:
- Opportunities for advancement
- Paid training
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $17 - $18
