Patient Care Coordinator

Patient Care CoordinatoratNeuhaus Foot and Ankle

Opening available primarily at our office in Murfreesboro, TN with once a week travel to Shelbyville, TN.. With 16 locations and growing, you can work closer to home while gaining experience in health care.

Are you looking for stability? Consistent hours? Would you like to work in a professional environment where the #1 priority is taking care of people? We are looking for a Patient Care Coordinator to join our growing healthcare organization in the Nashville area. The Patient Care Coordinator (working in medical reception area) is a key member of the Patient Experience Team, focused on delivering exceptional customer care and service. You'll work closely with our foot and ankle doctor and assist him or her in preparing patients for exams and minor procedures.

• Focus on your patients while in clinic** You won't have to answer phones while patients are in clinic. This is a huge difference between us and other medical groups
  
  

If want to be in a positive work environment and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle.

Key responsibilities are:

• Create a welcoming environment where patients feel confident in the careprovided
• Check patients in and enter patient demographic information into electronic healthrecord
• Learn basic insurance coverage information and run estimates on cost of coverage usingsoftware
• Explain insurance coverage and estimated out of pocket costs forcare
• Take payments for patient balances and/or cost ofvisit
• Schedule patients for return appointments
• During slower clinic times or when clinic is not open for patients, make outbound calls for new and current patient follow up needs, using professional tone and exceptionaljudgment
• Complete all data entry and patient check in/out accurately andefficiently
• Communicate with and develop strong working relationships with all teammembers
• Miscellaneous office duties and projects asassigned
  
  

Other responsibilities may include:

• Traveling to other clinics to cover whenneeded
• Giving high fives to colleagues
  
  

What would make you a qualified candidate:

• You are verytask oriented
• You are a fantasticmultitasker
• You are positive, empathetic, and a teamplayer
• You careabout the work youdo
• You have at least 1 year experience in a medical reception role or at least 1 year working in a high volume, customer servicerole
• You have great communication skills, both verbal and written
• You are professional and friendly along with great attention todetail
• You have a commitment to customer service with work experience to show forit
  
  

We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about your work environment. We offer perks and benefits such as . . .

• 24 days of PTO!
• 401(k) with 3% salary contribution after the first year
• Medical/Dental/Vision with $2,500 Annual Health Savings Account
• Company-paid $50,000 life insurance
• The potential for growth and advancement in the company
• Ongoing personal and professional development training
• Core values that promote work-life balance, a high standard of work delivery, and a self-employed mentality
  
  

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
  
  

Healthcare setting:

• Clinic
• Outpatient
• Private practice
  
  

Schedule:

• 8-hourshift
• Day shift
• Monday to Friday
• No weekends
  
  

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