What are the responsibilities and job description for the Office Manager position at Elite Dental Partners?
We assist dental practices that are facing non-clinical challenges by providing them with industry proven non-clinical business support services.
We are looking for professional staff that are able to join a collaborative and motivated team that provides non-clinical support functions to an affiliated network of dentists. These professionals have critical roles in assisting with non-clinical services across a broad network of affiliated dental practices.
ESSENTIAL JOB RESPONSIBILITIES:
- Lead by example and coach teams to provide exceptional patient experiences
- Challenge, encourage and inspire team members to achieve desired results
- Evidence of management style, which builds alliances within the business and emphasizes high moral, collegiality, effective teamwork and high moral standards
- Continual focus on a productive schedule that supports dentists and hygienists
- Work within budget guidelines to maintain supported office profitability
- Coordinate daily team huddles and team meetings
- Provide ongoing feedback, training and annual performance reviews for team members within the practice
- Schedule team members to ensure adequate shift coverage and facilitate requests for time off
- Assist in the interviewing, on-boarding of new hires
- Provide training and support to ensure all staff demonstrates knowledge of the business, operating procedures and protocols
- Review monthly financial reporting (e.g. Profit & Loss statements)
- Supporting daily office operations with focus towards employee engagement and revenue cycle management (billing, collections, etc…)
- Responding to clinical and operational concerns timely and effectively. Be accessible and responsive
- Serve as the point person for office management duties including:
- Office cleaning and maintenance
- Verify and submit payroll
- Clinical and non-clinical supplies ordering
- Compliance for OSHA and HIPAA
REQUIRED EDUCATION AND EXPERIENCE:
- Bachelor degree preferred or comparable experience
- Prior management experience preferred
- Prior Experience with a dental management software - Dentrix preferred
QUALIFICATIONS
- Excellent interpersonal skills
- Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a clean and safe working environment
- Strong working knowledge of dental terminology, equipment, and practices
- Excellent time management and organizational skills
- Customer service focused
- Experience working in healthcare a must
- Experience with Microsoft Word, Outlook and Excel
- Patient focused
- Positive attitude
- Good problem-solving Skills
- Energetic
PHYSICAL REQUIREMENTS:
- General Office Activities as Required
- Sit/Stand for long periods of time
The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined. Elite Dental Partners is an Equal Opportunity/Affirmative Action Employer. We support a diverse workforce.
