What are the responsibilities and job description for the Dental Front Desk Coordinator position at Elite Dental?
We are seeking Front Desk staff members to become a part of our team!
Previous Dental experience nedeed. The office is open Monday, Wednesday, Thursday, Friday in San Antonio, and Tuesday's in Pleasanton, TX.
Responsibilities:
- Greet patients
- Register new patients according to established office protocols
- Verify and update patient information
- Enter all relevant patient information into data system
- Maintain and manage patient records in compliance with privacy and security regulations
- Answer and manage incoming calls
- Respond and comply to requests for information
- Schedule patient appointments
- Confirm upcoming appointments and recalls according to office protocol
- Check daily appointment schedule
- Arrange patient charts for next day appointments
- Fill in cancellations and no-shows
- Collect and receipt payments from patients at time of treatment
- Inform patients of financial treatment plan options
- Arrange payment schedule with patients
- Prepare and mail billing statements
- Arrange supporting documents for insurance claims
- Maintain a professional reception area
- Safeguard patient privacy and confidentiality
- Other duties as required
- Qualifications:
- Minimum 2 years of DENTAL OFFICE front desk experience - proficiency with Practice management software (preferably Denticon) excellent interpersonal skills - multitasking and attention to detail.
- Strong organizational skills
- Excellent written and verbal communication skills
- Bilingual (Spanish - English) is usually "preferred" NOT required
- Ability to travel
Job Type: Full-time
Job Type: Full-time
Schedule:
- Monday to Friday
Work Location: In person