What are the responsibilities and job description for the IT Technician position at Elite Dermatology?
Benefits/Perks
- Competitive Compensation
- Flexible Scheduling
- Career Growth Opportunities
Job Summary
We are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills.
Responsibilities
- Maintain computer hardware in working order
- Set up employee workstations (computers, printers, routers, etc)
- Install and configure software
- Train colleagues in best practices in technology and how to use software and equipment
- Assess security risks and ensure the security of networks and computer systems
- Maintain optimized local network
- Configure device-management settings
Qualifications
- A bachelor’s degree in Computer Science or a related field
- Previous experience as an IT Technician or an IT Certification
- Understanding of data privacy and security
- HIPAA compliance
- Strong knowledge of Apple hardware & software
- Expertise in Apple Business Manager device management
- Familiarity with Microsoft 365 Business Premium