Allied Project Coordinator

Description

Elite Material Handling, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

Elite Material Handling is the premier material handling company in Dall/Forth Worth and Houston. We have solutions for anything and everything you might need for your business. We strive to be the customer’s first choice in the material handling industry, and it all begins with our employees. Our experienced and highly trained staff are quick-thinkers and solution-minded professionals, ready to help with any problem, whether it’s forklift sales, equipment rental, warehouse equipment and racking, dock & door, service and more.

Benefits

At Elite Material Handling we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Competitive pay – Plus incentive opportunities!
• Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
• Competitive PTO and Paid Holidays
• Uniform and boot allowance
• Training and mentoring – Learn from our experts in the industry
• Advancement opportunities

Link to benefits overview: Benefits

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Job Summary

The Allied Project Coordinator is an office-based role responsible for managing the installation and construction of loading docks, commercial door equipment, warehouse equipment. This role involves scheduling, organizing, and coordinating technicians, subcontractors, and project logistics to ensure projects are completed on time, within budget, and to the highest quality standards. The Allied Project Coordinator serves as the primary point of contact for customers, maintaining strong communication with sales teams, service teams, and technicians. This role requires strong organizational skills, multitasking ability, and attention to detail to successfully manage multiple projects simultaneously.

Key Job Responsibilities

Responsibilities

• Schedule site surveys, pre-installation, and post-installation walk-throughs.
• Schedule technicians, subcontractors, and rental equipment.
• Track vendor costs, equipment movement, and ensure proper documentation of service work orders.
• Create and process purchase orders, ensuring accuracy in costs for customers and vendors.
• Conduct follow-ups with internal and external customers 24-48 hours after equipment installation is complete to ensure satisfaction and set goals/process/procedures for improvement.
• Monitor budget performance for the Allied and Dock & Door Departments.
• Serve as the primary customer contact, addressing inquiries and updates throughout the project.
• Coordinate with Sales, Service, and Field Teams to ensure seamless project execution.
• Collaborate with the Allied Project Foreman and Allied Sales Coordinator for effective project execution.
• Attend and represent the company in project meetings and job-site discussions as needed.
• Attend and represent the company in project and job-site meetings as needed.
• Ensure a safe, clean, and organized work environment, adhering to OSHA, ANSI safety regulations, and company safety standards
• Work with Manufacturer Service Managers and/or Manufacturer Product Sales Representatives to manage warranty claims.
• Provide administrative support to ensure projects are completed efficiently.
• Weekly, review the Open Sales Orders, WIP reports ensuring timely completion of project.
• Maintain updated project status in service software and prepare project closeout documentation.
• Support continuous improvement by identifying process enhancements.
• Perform additional duties as assigned by management.

Requirements

• 2-3 years of experience with commercial and/or industrial construction projects.
• Strong problem-solving capabilities.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• Technical certifications (e.g., AAADM, IDEA, Poweramp, Kelley, Overhead Door Brand) are a plus.
• Ability to multitask in a fast-paced, technology-driven environment.
• Excellent communication and organizational skills.
• High school diploma required.
• Ability to communicate effectively, verbal and written, with management, co-workers, and customers.
• The selected candidate will be required to pass a criminal history background check.

*This job description is subject to change at any time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to maneuver, handle or feel, and hear and talk. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move parts and equipment up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in an office and warehouse / distribution center setting. Employees may work with co-workers’ side-by-side with a moderate level of activity being performed.

*This job description is subject to change at any time.

Elite Material Handling considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

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