What are the responsibilities and job description for the Collections Specialist position at Elite Rooter?
Job Description
Job Description
Salary : $23-$25
Elite Rooter is a trusted name in the plumbing industry, committed to providing exceptional service to our clients. As we continue to grow, we are looking for a dedicated and detail-oriented Collections Specialist to manage account receivables and help ensure timely payments from our customers.
Responsibilities :
- Follow up on outstanding account balances for plumbing services through phone, email, and written correspondence.
- Communicate effectively with customers to resolve payment discrepancies and establish payment plans if necessary.
- Maintain accurate records of customer interactions and payment arrangements.
- Collaborate with internal teams to verify invoice accuracy and resolve disputes.
- Prepare reports on collection activities and account statuses.
- Handle sensitive customer information with confidentiality and professionalism.
Requirements :
What We Offer :
Salary : $23 - $25
