What are the responsibilities and job description for the Dispatcher position at Elite Rooter?
JOB DESCRIPTION
Dispatcher
We are looking for an experienced Dispatcher to add to our team.
If you are looking for a position at a fast-paced growing company, then this is the job for you!
Duties/Responsibilities:
- Schedules drivers for jobs, selects most efficient routes for each driver.
- Oversees equipment availability; assigns drivers, and trucks.
- Evaluate customer calls and assign the best technician to each service appointment.
- Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
- Relay accurate information to technicians, ensuing proficient, quality customer experiences.
- Manage the whereabouts and needs of every technician in the field
- Maintains and reviews billing and operation records; monitors daily logs.
- Oversees maintenance and repair schedules for vehicles.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Strong organizational skills to prepare and assign routes.
- Basic understanding of geographical area and mapping programs to facilitate efficient routing.
- Proficient with or able to quickly learn dispatch and recordkeeping systems.
- Ability to work at a fast pace and under pressure.
- Engaging personality that blends well with a fast-paced, goal-driven environment.
- Highly motivated, flexible and great attitude.
Salary : $22 - $25
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