What are the responsibilities and job description for the Administrative / Clerical position at Elite Staffing?
Administrative / Clerical
Responsibilities :
Handle inbound and / or outbound phone calls to / from patients, caregivers, and providers.
Provide appropriate customer service and an effortless experience to the caller.
Provide accurate information to the caller.
Process refills and schedule shipments for patients or providers.
Resolve the callers’ needs.
Provide appropriate follow-up and next steps for caller.
Follow company policies and procedures.
Ability to work a flexible work schedule.
Requirements :
Previous call center experience preferred.
Previous healthcare experience desired
Excellent interpersonal communication skills
Strong problem-solving skills
Proficient with Microsoft Office
Able to type 35 wpm or greater.
Pharmacy Board Technician Registration required within the first 30 days of employment.
Monday-Friday / Shift to be determined
Hybrid
Long term
17.00 / hr
Louisville, KY 40219
Salary : $17
