Demo

NCDIT - System Administrator- Mid Level

Elite WorkForce Inc
Raleigh, NC Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/9/2025

Position : System Administrator Mid Level

Location : Raleigh NC (27609)

Client : State of North Carolina

Duration : 12 Months

Job Description :

We are seeking a skilled System Administrator to provide desktop support and assist with a variety of IT tasks. This role involves troubleshooting software installations hardware provisioning and ensuring effective asset management. The ideal candidate will have excellent customer service skills and the ability to work collaboratively with both technical and nontechnical users.

Key Responsibilities :

  • Provide exceptional customer support and troubleshoot issues for users.
  • Utilize Windows OS & M365 for effective internal and external communication.
  • Image and provision new hardware as per customer requests.
  • Document all activities in ServiceNow and follow asset management processes.
  • Assist with testing and feedback for Intune processes and software upgrades.

Required Technical Skills :

  • Proficient in Windows OS & M365 (3 years).
  • Experience with imaging and provisioning hardware (3 years).
  • Knowledge of ServiceNow for documentation (3 years).
  • Basic understanding of MECM Active Directory Tanium Intune and Beyond Trust (2 years).
  • Familiarity with Macintosh Apple devices is a plus.
  • To Apply :

    Please send your resume to with the subject Resume Submission for immediate attention.

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