What are the responsibilities and job description for the Field Service Technician position at EliteTechnical?
Our client, a prestigious Federal contractor, is seeking an energetic, and motivated Field Service Technician to join our their Land Border Integration team in the Bellingham / Blaine, WA area. Our client is looking to onboard as a 6-month contract to hire.
This position will require travel to US Customs Ports of Entry and Border Patrol locations in the Blaine, Northern WA Border and other US Customs locations. Daily area of coverage could include sites up to 150 miles from home base.
Responsibilities :
- Perform routine maintenance and inspections at Ports of Entry on deployed equipment, including but not limited to License Plate Reader (LPR)-equipment, RFID, network / power, signage, and communication devices.
- Diagnose and troubleshoot equipment malfunctions to identify root causes and implement timely repairs to minimize downtime.
- Install new equipment and systems according to specifications and SOPs provided by SAIC deployment management.
- Collaborate with internal teams and external vendors to coordinate equipment upgrades, replacements, and enhancements.
- Adhere to all CBP and SAIC IT Security, physical security, and operations security policies.
- Document accurate records of equipment maintenance activities, including maintenance schedules, repair histories, and inventory levels.
- Adhere to safety protocols such as OSHA and local regulations while performing maintenance and repair tasks at Ports of Entry.
- Respond promptly to emergency repair requests and provide on-call support as needed during business hours Monday-Friday.
- Maintain a professional and courteous demeanor when interacting with CBP personnel, Border Patrol, vendors, and the traveling public.
Required Skills
