What are the responsibilities and job description for the Operations Associate position at Ella Events Co?
Overview
The Operations Associate for Ella Events Co. is an integral part of the organization with a hybrid of logistic and operations duties. We value elevated customer service, are always learning, pushing boundaries and thrive in a fast paced environment. The below job responsibilities/requirements are not intended to describe, in detail, the multitude of tasks that may be assigned; but rather give a general sense of the responsibilities and expectations of the position. As the nature of business changes so may the essential functions of this position.
Responsibilities
- Daily administrative tasks as directed by owner including but not limited to: emails, phone calls, spreadsheets, research and organization.
- Responsible for company inventory.
- Contribute to proposals, client-shared documents and spreadsheets, design boards and pinterest pages.
- Contribute to social media postings, capture content, build relationships with vendors
- Recognize client expenses, be mindful of business expenses and be thrifty in last minute cost needs.
- Manage all third party timelines of loan in, on site needs and load out.
- Attend and participate in a weekly production meetings.
- Assist in arranging for client site tours, tastings and final walkthroughs.
- Responsible for on-site event management for set up, execution and breakdown needs as directed.
- Interact and build relationships with Client and Immediate Families to ensure trust, strengthen working relationship and provide excellent customer service during on site events.
- Ability to work evenings and weekends.
- Transition to main point of contact on site to oversee final hours of event logistics, breakdown and client / vendor departure.
- Special projects, as needed.
Qualifications
- Minimum 2 years experience in a field of hospitality, marketing, retail, or graphic design.
- Valid driver's license
- Pleasant, enthusiastic, confident and professional demeanor in interactions with clients and colleagues.
- Excellent phone etiquette and communication skills (written and verbal). High attention to detail.
- Punctual and able to work with minimum supervision.
- Able to multitask and organize priorities along with strong time management skills.
- Knowledge of luxury markets and trends.
- Flexible and able to adapt and respond to an ever-changing environment; field last minute requests internally and externally.
- Anticipating needs, handling potential conflict or issues with ease and problem solving.
- High level of hands on operations; ability to lift, carry and be on your feet for multiple hours per day.
- Proficiency in MAC, Google Workspace, Social Tables, E-Mail and Internet usage.
- Stylish business casual dress & excellent personal grooming required daily.
- Three professional references will be required.
Job Types: Part-time, Contract
Pay: $25.00 per hour
Expected hours: 15 – 20 per week
Schedule:
- Day shift
- Night shift
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
Work Location: Hybrid remote in Wildwood Crest, NJ 08260
Salary : $25