What are the responsibilities and job description for the Call Center Customer Service Agent position at Elle Seller?
We are seeking a dedicated and dynamic Call Center Customer Service Agent to join our growing team. In this fast-paced environment, you will serve as the first point of contact for our customers, helping them navigate their inquiries and ensuring they receive the highest level of service. This role requires excellent communication skills, a positive attitude, and the ability to multitask efficiently.
Responsibilities :
- Manage incoming calls and respond to customer inquiries promptly and professionally.
- Provide accurate information regarding products and services to customers.
- Handle customer complaints and provide appropriate solutions or alternatives to ensure satisfaction.
- Maintain detailed and accurate records of customer interactions and transactions.
- Work collaboratively with team members to meet and exceed service goals.
- Identify customer needs and recommend appropriate products or services that align with those needs.
Requirements
Salary
850 - $1100 per week
Job Type
Full-time
Benefits :
Learn More
Salary : $850 - $1,100
