Demo

Hotel Night Auditor

Ellicott Development Company
Buffalo, NY Full Time
POSTED ON 3/17/2025
AVAILABLE BEFORE 5/17/2025

Ellicott Hotels is looking for a full time Front desk agent at our historic Hotel at the Lafayette in downtown Buffalo for overnight shift from 11 pm to 7 am shift with weekend availability to assist guests with their reservations, requests and balance accounts.

Responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Responsibilities

  • Check out or in guests, answer phones and take reservations
  • Respond to guest complaints, requests and emergencies
  • Process invoices for guests checking out

Skills

  • An eye for detail
  • Good problem-solving skills
  • Strong customer service skills
  • Availability to work weekends

Looking for full time availability to cover the overnight shift with weekend availability necessary.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program

Schedule:

  • 8 hour shift
  • Overnight shift
  • Weekends as needed

Work Location: In person

Salary : $17

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