What are the responsibilities and job description for the Hotel Night Auditor position at Ellicott Development Company?
Ellicott Hotels is looking for a full time Front desk agent at our historic Hotel at the Lafayette in downtown Buffalo for overnight shift from 11 pm to 7 am shift with weekend availability to assist guests with their reservations, requests and balance accounts.
Responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
- Check out or in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Process invoices for guests checking out
Skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- Availability to work weekends
Looking for full time availability to cover the overnight shift with weekend availability necessary.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Overnight shift
- Weekends as needed
Work Location: In person
Salary : $17
