What are the responsibilities and job description for the Tenant Relations Coordinator position at Ellicott Development Company?
Overview
We are seeking a Tenant Coordinator to join our team and support the management of tenant relationships within our residential properties. The ideal candidate will have a strong background in administrative duties, conflict management and customer relationship management.
Responsibilities
- Address tenant inquiries and concerns promptly and professionally while working internally with Property Managers and Maintenance technicians to ensure tenant satisfaction.
- Perform all administrative duties as required in a timely manner to prepare and update reports and spreadsheets.
- Assist in lease renewal process for residential tenants
- Support residential management tasks as needed
Requirements
- Strong administrative skills
- Excellent phone etiquette and customer relationship management abilities
- Familiarity with MRI or general accounting software is a plus
- Ability to handle conflicts diplomatically and find amicable solutions
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $20 - $24