What are the responsibilities and job description for the Director of Operations position at ElliptiGO?
Company Description
Our company began in 2008 as ElliptiGO, Inc. ( with the mission of launching the elliptical bicycle industry. In the sixteen years since, we have established ElliptiGO as the brand leader in that industry by selling more than 40,000 bikes to customers around the world. With the accelerating growth of longevity research and understanding, we have expanded our product portfolio to support other aspects of healthy aging beyond cardiovascular fitness. We recently secured the exclusive distributorship for North America for GIBBON, the world leader in slacklining and a company that has been training balance athletes since 2007. In 2022 we launched the GIBBON SlackBoard in North America ( That product grew from $3.1 million in revenue in 2023 to more than $14 million in revenue in 2024, dramatically impacting our business. We have started 2025 on a similar trajectory and need more resources to support this extreme growth.
People love working here. Our seasoned management team has been together since 2010 and more than half of our employees have been with the company at least 10 years. The investments we made into our warehouse and robust ERP system enabled this growth last year and we see an incredible amount of opportunity ahead. It is a very exciting time for our company.
Job Overview
We are looking for a full-time Director of Operations to join our team. This person must be a motivated self-starter who can work both independently and on a team. They must be willing and able to perform the many different tasks required in a fast-moving small company environment. This person will report to the COO, and will work closely with the Operations, Sales, and Marketing teams. A growth mentality and being comfortable proposing solutions when problems arise, is a must. This person must be detail oriented and have strong organizational and prioritization skills. Because our company is growing rapidly, this person must have a “do whatever it takes” attitude to help the team as a whole achieve our goals.
Job Functions
- Work with the Sales and Marketing teams to create and adjust product forecasts
- Work closely with the Operations Manager and Warehouse Supervisor to ensure product availability
- Manage outbound logistics and partnerships with logistics providers
- Manage the SlackBoard assembly process
- Maintain the order file within our NetSuite ERP system to ensure timely shipping of orders
- Troubleshoot order syncing errors between Shopify and NetSuite via the Celigo system
- Provide various sales, marketing, and operations reports
- Manage Accounts Payable and Accounts Receivable
- Assist the warehouse with shipping and assembling products during busy time periods
- Assist VP of Operations on large operations and logistics projects
Job Requirements
Compensation / Benefits :
