District Recruiting and Training Manager

Domino stores are packed with activity. District Recruiting and Training Managers must not only perform the following tasks (and more) to Domino’s high standards of excellence, but will have outstanding written, verbal and interpersonal communication skills. A District Recruiting and Training Manager is expected to be a strategic thinker with fantastic organizational and time management skills. You will have excellent research skills with the ability to multitask and adapt in a fast-paced environment.

Duties and Responsibilities

District Recruiting and Training Managers are required to recruit, train, and retain team members that deliver excellent customer service. To ensure success, District Recruiting and Training Managers should understand the business operation and decision-making processes with a keen interest in producing targeted and tangible results by creating an effective and efficient training program. Top candidates will be innovative, strong decision-makers, and outstanding facilitators of learning and change. 

• Recruits, interviews, hires, and conducts training for new staff
• Develops new strategies and programs to attract candidates
• Identifies and assesses the training needs of the organization through job analysis, career paths, and consultation with management team
• Develops individualized and group training programs that address specific business needs
• Develops training manuals or online courses that target tangible results
• Implements effective and purposeful training methods
• Evaluates organizational performance to ensure that training is meeting business needs and improving performance
• Assesses employees' skills, performance and productivity to identify areas of improvement
• Drives brand values and philosophy through all training, development, and retention activities
• Effectively communicates with team members, coworkers, and management
• Selects and manages resources, including working with both internal employees and training vendors to develop and deliver training
• Manages the technologies and technical personnel required to develop, manage and deliver training
• Keeps informed of training trends, developments and best practices
• Expected to instill a high standard of customer service excellence to all team members that represents the Domino culture and brand
• Identifies turnover trends and develops solutions to improve retention
• Conducts stay interviews to improve retention

• Managerial and/or leadership experience
• Excellent written, verbal, and interpersonal communication skills 
• Critical thinker with innovative problem solving skills
• Highly computer literate with Microsoft Office suite proficiency
• Knowledge of recruiting methods and best practices of excellent customer service
• Willing to learn and implement traditional and modern training processes