What are the responsibilities and job description for the Business Development Manager- Air & Ocean Sales position at Elsdon Group?
Location: Atlanta
Department: Business Development Manager International Air & Ocean Freight
Company Overview
My client is a global leader in supply chain and logistics solutions, specializing in international air and ocean freight. Who are are committed to delivering innovative, efficient, and reliable services that enable businesses to thrive in a connected world. Join our team and become part of a collaborative and forward-thinking organization that values growth, integrity, and excellence.
Position Overview:
As a Business Development Manager, you will play a critical role in driving revenue growth by identifying, pursuing and the acquisition of new clients and the expansion of services with existing customers. This role involves identifying opportunities in air and ocean freight logistics, designing tailored solutions, and fostering strong customer relationships. The ideal candidate will possess deep knowledge of the logistics industry, a proven track record in sales, and the ability to effectively communicate with diverse stakeholders and an in-depth understanding of global logistics and supply chain operations.
Key Responsibilities
1. Business Development & Sales:
- Identify and target potential clients in industries requiring air and ocean freight services.
- Generate leads through research, networking, and industry events.
- Develop and execute strategic sales plans to meet revenue and market share goals.
- Present customized air and ocean freight solutions to address clients’ logistics needs.
- Negotiate contracts, pricing, and service agreements in line with company policies and profit margins.
2. Customer Relationship Management:
- Build and maintain long-term relationships with customers, ensuring satisfaction and loyalty.
- Act as the primary point of contact for customers, resolving issues and providing solutions.
- Collaborate with operational teams to ensure service delivery aligns with client expectations.
- Monitor customer feedback to enhance service quality and address challenges proactively.
3. Market Analysis & Strategy:
- Conduct market research to identify trends, opportunities, and competitive insights.
- Analyze industry developments and customer needs to refine business strategies.
- Provide management with reports on sales performance, market trends, and forecasts.
- Participate in trade shows, exhibitions, and networking events to strengthen market presence.
4. Collaboration & Teamwork:
- Work closely with internal teams, including operations, pricing, and customer service, to ensure seamless execution of client solutions.
- Collaborate with marketing to develop promotional materials and campaigns tailored to the freight sector.
- Share knowledge and best practices with peers to foster a culture of continuous improvement.
Qualifications
Education & Experience:
- Minimum of 3-5 years of experience in air and ocean freight sales or business development.
- Proven track record of achieving and exceeding sales targets.
Skills & Competencies:
- Strong understanding of air and ocean freight operations, pricing, and documentation.
- Excellent communication and negotiation skills.
- Ability to build and maintain strong client relationships.
- Proficiency in CRM tools, Microsoft Office, and other sales management software.
- Analytical and strategic thinking with a results-oriented mindset.
Other Requirements:
- Ability to travel domestically and internationally as needed.
- Valid driver’s license.
Key Performance Indicators (KPIs):
- Revenue growth from new and existing accounts.
- Customer retention and satisfaction rates.
- Number of new clients acquired.
- Adherence to sales cycle timelines and profitability targets.
What We Offer:
- Competitive salary with performance-based bonuses.
- Opportunities for professional growth and career advancement.
- Comprehensive benefits package, including health insurance and retirement plans.
- Training programs and resources to enhance your industry expertise.
- A collaborative and dynamic work environment.
This position is ideal for individuals with a passion for logistics and a drive to build strong client partnerships.
To Apply:
Send your resume and apply via this post!
📨 Email: amelia.storr@elsdonconsulting.com
📞 Call: 347-763-9884