What are the responsibilities and job description for the Client Relationship Manager position at Elsdon Group?
Job Title: Client Relationship Manager
Location: Philadelphia, PA
Industry: Pharmaceutical Freight
Overview:
Our client, a leading pharmaceutical freight firm, is seeking an experienced Client Relationship Manager to join their Philadelphia team. This role is crucial in managing and nurturing client relationships, ensuring top-notch service delivery, and supporting business growth in the highly regulated pharmaceutical logistics sector.
Key Responsibilities:
- Build and maintain strong, long-term client relationships.
- Act as the primary point of contact for client inquiries and concerns.
- Develop a deep understanding of client needs and tailor solutions accordingly.
- Collaborate with internal teams to ensure timely and successful delivery of services.
- Identify opportunities to upsell and expand client accounts.
- Monitor industry trends to proactively address client challenges.
Qualifications:
- Proven experience in client relationship management, preferably in logistics or pharmaceuticals.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple clients and priorities effectively.
- Familiarity with pharmaceutical freight regulations is a plus.
Benefits:
- Competitive salary and performance bonuses.
- Health, dental, and vision insurance.
- Opportunities for professional growth and development.
Salary : $65,000 - $80,000
