What are the responsibilities and job description for the Receptionist/Dispatcher position at Elzey's Septic Service?
Overview
We are seeking a dedicated and efficient Dispatcher to join our team. The ideal candidate will be responsible for coordinating and managing the flow of information between drivers and clients, ensuring timely and effective communication. This role requires strong organizational skills and the ability to multitask in a fast-paced environment. A background in customer support or office management is preferred, along with proficiency in relevant software tools.
Duties
- Manage incoming calls and respond to client inquiries promptly and professionally.
- Schedule and dispatch drivers efficiently to meet customer needs.
- Maintain accurate records of dispatch activities, including driver locations and delivery statuses.
- Communicate with drivers regarding routes, schedules, and any changes that may arise.
- Collaborate with team members to ensure smooth operations and address any issues that may occur.
- Utilize Google Suite for documentation, scheduling, and communication tasks.
- Perform proofreading of documents to ensure accuracy before distribution.
- Assist with office management tasks as needed, including filing and maintaining organized records.
Skills
- Bilingual skills are a plus for effective communication with diverse clientele.
- Experience in reception or in customer support is highly desirable.
- Strong organizational skills to manage multiple tasks simultaneously.
- Proficiency in Google Suite applications for efficient workflow management.
- Familiarity with QuickBooks for basic financial tracking may be beneficial.
- Experience in front desk operations is an advantage.
- Attention to detail for accurate filing and documentation processes.
- Ability to work well under pressure while maintaining a professional demeanor.
Join our team as a Dispatcher where your skills will contribute to the success of our operations while providing exceptional service to our clients.
Qualifications
- Administrative experience
- Clerical experience
- Driver's License
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Health insurance
- Life insurance
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Location:
- Salisbury, MD 21804 (Required)
Ability to Commute:
- Salisbury, MD 21804 (Required)
Ability to Relocate:
- Salisbury, MD 21804: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20