Senior Corporate Account Manager

EMARKETER is the leading research, data, and insights provider for marketing, advertising, and commerce professionals. Our data-centric forecasts and rigorous analysis empower strategic decisions for revenue-driving teams. Through context from our expert analysts, carefully vetted data sources, and our proprietary research methodology, EMARKETER’s forecasts, reports, and benchmarks enable global companies to anticipate tomorrow’s market trends for confidence today. EMARKETER is a division of Axel Springer S.E.

We’re hiring a Senior Account Manager to join our growing Account Management division at EMARKETER.

EMARKETER is the leading research, data, and insights provider for marketing, advertising, and commerce professionals. Our data-centric forecasts and rigorous analysis empower strategic decisions for revenue-driving teams. Through context from our expert analysts, carefully vetted data sources, and our proprietary research methodology, EMARKETER’s forecasts, reports, and benchmarks enable global companies to anticipate tomorrow’s market trends for confidence today. EMARKETER is a division of Axel Springer S.E.

The Role & Team:

As a Senior Account Manager, you will focus on ensuring customer success, retention and growth, while constantly looking for opportunities to broaden client relationships within some of our largest accounts. A Senior Account Manager’s client book is composed of the world’s largest brands and media players. A successful Senior Account Manager is a proactive problem solver with a dedication to client success and a strong sales acumen.

This is a hybrid role working from our New York City HQ at One Liberty Plaza two times a week.

The Ideal Candidate is:

• A strategic problem solver and negotiator who understands clients’ needs and always figures out a way to make it work. You think creatively to relieve pain points and circumvent obstacles to hit goals.
• A confident communicator who understands how to effectively tailor messaging and articulate value, be it in person, on the phone, or over email. You have an affinity for navigating difficult conversations and can hold your ground in negotiations.
• A results driven and a tenacious go-getter who’s excited by new challenges and stays positive in the face of adversity. You expect yourself to hit - if not exceed - your goals and know how to make it happen.
• A sales minded professional with an aptitude for building long-term relationships. You’re always looking for ways to optimize.

Key Responsibilities

• Work with clients to align on desired outcomes and set mutual goals
• Set external account priorities while articulating internally how client needs translate to the annual strategy
• Maintain consistent communication with key client contacts and advocates while eliciting feedback from product users
• Develop relationships with new client stakeholders and advocates in order to renew and grow accounts
• Create, execute and adapt proactive client strategy to achieve goals
• Develop a pipeline, forecast outcomes and provide regular internal updates

Desired Skills and Qualifications

• Proven success renewing and upselling business in a client focused role
• Experience selling to multiple stakeholders and/or managing and renewing a book of global accounts
• Aptitude and eagerness to form senior level relationships across client organizations
• Prior expertise in subscription research, SaaS, and working with agencies is preferred

Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future.

Salary & Benefits:

• Base Salary: $110,000-$120,000 (dependent on skills & experience)
• On-Target Earnings (OTE): $161,000-$171,100 (includes base salary commission)
• Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave
• Comprehensive medical, dental, and vision insurance plans
• Matched and vested 401k plan
• Access to resources for financial planning guidance, family planning services, mental health reach-out and Employee Assistance Programs (EAP)

About EMARKETER:

EMARKETER is the world's leading research company focused on digital transformation. We hire people who are passionate about providing business leaders with actionable data and insights in the areas of digital marketing and advertising, media, retail and ecommerce, financial services, healthcare, and more. Our clients, who rely on our content to make informed decisions, include top global brands within Fortune 1000 companies, as well as smaller firms striving to compete in a digital age.

At EMARKETER, we pride ourselves on an inclusive work environment and continuously strive for diversity of thought, identity, and experience while encouraging growth and providing support to team members throughout the organization. EMARKETER is committed to corporate transparency through regular business updates and an always-open line of communication.

To learn more about what it’s like to work at EMARKETER check out our career’s page and life page.