Senior Manager, Global Benefits

The Senior Manager, Global Benefits is responsible for overseeing all global benefit programs, including @YourBest (well-being), the international EAP (employee assistance plan), ISOS (emergency travel support) and the business travel accident plan. The Senior Manager, Global Benefits is a global role that reports to the Senior Director, International Benefits. The Senior Manager will oversee well-being activities, including providing well-being support to the local People Function and business teams and working independently with the well-being vendor, WebMD. Additionally, the Senior Manager, Global Benefits will work closely with the rest of the Global Benefits team, Mercer-Marsh Benefits consultants, brokers and vendors.

The role will manage/be supported by one fulltime contractor.

Additionally, there is a requirement to work from the office at least three days per week.

We will count on you to:

• Provide guidance & expertise in all areas of well-being, ensuring a holistic approach to providing colleagues support for their emotional, physical, financial and social needs
• Execute on a multi-year global well-being strategy, including annual deliverables
• Develop well-being metrics to measure engagement, effectiveness, and value to our colleagues and the company.
• Recommend program improvements as appropriate to maximize benefits to the colleagues and ensure strong overall experience.
• Develop and maintain a master calendar of well-being activities, events and milestones
• Establish and coordinate the efforts of a network of well-being advocates across the businesses
• Work with consultants, brokers and local Finance to conduct annual renewals
• Socialize renewal results and gain approval
• Distribute new program costs and designs to budget owners
• Work closely with internal communication experts to promote programs, engage colleagues and oversee the company’s investment
• Work with internal communications, legal, local HR and consultants (if applicable) to develop benefits communications, including well-being campaigns
• Work closely with the Global Benefits Team to ensure well-being programs are properly integrated in overall benefits offerings
• Ensure that practices and procedures for the programs comply with regulatory and local legislative requirements
• Ensure proper governance of benefits plans by incorporating regular reporting, review, and oversight
• Collaborate with professional benefits organizations and networking groups to understand trends (both emerging and established) in the areas of well-being and global benefits programs
• Oversee and manage the day-to-day operations of all global well-being programs and vendor partnerships, including but not limited to @YourBest and the Employee Assistance Program
• Oversee and manage ancillary global benefit plans, including but not limited to International SOS, business travel accident, and discount programs
• Support response to emergency situations such as pandemics, natural disaster and conflicts.
• Manage relationships with all global benefits and well-being vendors, and hold them accountable to high quality, flawless execution and superior service levels
• Assist with managing, tracking and coordinating projects

What you need to have:

• A bachelor's degree or equivalent
• A minimum of 7 years of benefits related experience

What makes you stand out:

• Experience collaborating across teams, businesses, and time zones
• Strong time management and organizational skills.
• High level of accuracy and attention to detail.
• Customer service-oriented with a value-add approach to tasks and projects.
• Creative with a good eye for design and the ability to generate new ideas.
• Proactive with strong initiative and the ability to anticipate needs.
• Strategic thinker who brings marketing insights to shape campaign approaches and collateral development.
• Flexible, can-do attitude.
• Energetic and ambitious, driven to succeed.
• Confident in briefing and liaising with design, web, and social media agencies to develop and finalize campaign collateral.
• Proficient in Microsoft PowerPoint, Word, and Excel

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

The applicable base salary range for this role is $115,300 to $240,300.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.