Breakfast Bar Attendant (5am--1pm) Embassy Suites Hotel - Jonesboro, AR

Breakfast Host/ Hostess

Reports To: Breakfast Supervisor/Front of House Manager

Purpose for the Position:

To greet guests, in a friendly, efficient, courteous and professional manner. Prepare and serve food maintaining the cleanliness of hotel dining areas.

Essential Responsibilities:

• Prepares and serves hot breakfast for guests following company policies and procedures.

• Assembles the breakfast buffet before mealtime and disassembling it thereafter.

• Ensures that the breakfast buffet remains well-stocked at all times.

• Possesses adequate knowledge of the food offering.

• Maintains the breakfast/lobby area in a clean and organized manner.

• Provides customers with condiments upon request.

• Offers assistance and superior service to guests throughout their stay.

• Observes diners to fulfill any additional request and to perceive when meal has been complete.

• Clears cutlery and crockery from customers' tables.

• Maintains the work area, including all counter tops, utensils, equipment, and refrigeration in a clean and sanitary condition in accordance with state, county and company health regulations and work safety regulations.

• Sweeps, vacuums, and mops the floors after each meal service.

• Cleans and sanitizes tables and countertops after each meal service.

• Maintains high standard of personal hygiene in compliance with state, county, and company regulations.

• Assists in maintaining equipment used.

• Empties trash receptacles as needed and disposes of properly.

• Conducts accurate inventory of food items and calculate order levels.

• Stocks area of needed supplies and assists with storing products delivered to hotel

• Reports to work for scheduled shift, on time and in uniform in accordance with company policy.

• Provides world-class guest service.

• Embraces O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness and Safety culture.

• Performs other duties and responsibilities as required or requested.

Skills & Abilities:

Breakfast Host/Hostess Page 2 2/17/2020

• Strong leadership, management, organizational and communication skills.

• The ability to spot and resolve problems efficiently.

• Excellent verbal and written communication skills.

• The ability to deliver results.

• The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions.

• The ability to multitask and prioritize.

• Maintains a positive reputation within the community.

Hours:

• Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.

Education & Experience:

• High school diploma or equivalent preferred.

• Restaurant or customer service experience is preferred.

Physical Requirements of the Position:

• Light Work: Exerting up to 40 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or up to 20 pounds of force frequently (Frequently: activity or condition exists up to 1/3 to 2/3 of the time), and/or a negligible amount of force constantly (Constantly: activity or condition exists up to 2/3 or most of the time) to move objects. Requires walking or standing to a significant degree.

• May be required to lift in excess of 40 pounds on occasion.

Physical Activity of the Position:

• Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.

Environmental Conditions:

• Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside.

Job Types: Full-time, Part-time

Pay: $13.50 - $14.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Shift:

• 8 hour shift
• Morning shift

Experience:

• Restaurant experience: 1 year (Preferred)

Language:

• English (Required)

Ability to Commute:

• Jonesboro, AR 72405 (Required)

Work Location: In person

Salary : $14 - $14