What are the responsibilities and job description for the Beverage & Banquet Operations Manager position at Embassy Suites by Hilton Rockford Riverfront?
Join Our Team at Embassy Suites!
Are you ready to elevate your career in a dynamic and supportive environment? Embassy Suites is searching for a talented professional to join our team as a Beverage & Banquet Operations Manager and make a difference. We believe in fostering an engaging workplace where innovation, teamwork, and employee satisfaction thrive.
Why work with us?
We care about our employees' well-being and professional growth. When you join us, you’ll enjoy:
We care about our employees' well-being and professional growth. When you join us, you’ll enjoy:
- Comprehensive benefits: medical, dental, vision, long and short term disability, and more!
- Generous paid time off: 18 days of PTO and paid holidays.
- Paid parental leave to support growing families.
- A 401K retirement plan with up to a 6% company match.
- Education reimbursement for your career advancement.
- Pet insurance, because we know pets are family, too.
- And so much more!
As the Beverage & Banquet Operations Manager, you’ll oversee beverage service and banquet setup operations, ensuring exceptional guest experiences while adhering to regulations and brand standards. You’ll play a key role in menu creation, inventory management, team supervision, vendor relations, and event execution.
What you will handle:
- Beverage Service: Create and price beverage menus, maintain inventory, oversee mobile bars, and ensure equipment cleanliness and maintenance.
- Banquet Management: Ensure meeting rooms meet standards, manage banquet event orders, maintain inventory of banquet supplies, and oversee event execution from contract to completion.
- Team Management: Hire, train, and supervise bartenders and banquet setup teams, schedule team meetings, and review schedules and timecards.
- Guest Experience: Set standards for exceptional service, ensure compliance with regulations and brand standards, and proactively address service concerns.
Qualifications
- Bachelor’s degree in food & beverage management, event management, or equivalent education and experience.
- 3 years of experience in a management position.
- Proficiency in scheduling, POS, inventory, and guest satisfaction software.
- Strong organizational, communication, and leadership skills.
- Problem-solving abilities, attention to detail, and a positive, outgoing personality.
Embassy Suites by Hilton Rockford Riverfront is owned and operated by Gorman & Company. Discover the difference of working at Gorman, where we invest in you and your future. Ready to make a move? Apply today and start building your career with Gorman & Company!
