What are the responsibilities and job description for the TDM Facilitator position at EMBERHOPE CONNECTIONS, LLC?
EmberHope, a leading, faith-based provider of child welfare services is committed to helping you succeed as an employee as you work to make a difference in the life of a child either directly or by offering administrative support. The Company strives for a positive work environment that encourages effective teamwork, trauma-informed practices, and opportunities to utilize leadership skills. Team members from all departments will focus on carrying out the EmberHope mission, vision, and values!
To be a successful TDM Facilitator you must become able to do the following always:
- Ensure a trauma informed focus on creating a safe and supportive environment for staff and those served through knowledge, sensitivity, respect, and a focus on resilience and recovery.
- Guide meeting participants through a structured, six-stage process that includes discussion of concerns, identification of strengths, and development of ideas and seek consensus regarding the least restrictive, best possible placement-related decision.
- Model professional interactions and respectfully lead diverse groups toward resolution in an emotionally charged environment.
- Be detail oriented with the ability to prioritize and handle multiple tasks at once.
- Have excellent customer service skills as well as strong interpersonal skills.
- Ability to demonstrate effective written and verbal communication skills.
- Document meeting outcomes and provide timely documentation of meetings.
- Ability to solve problems, while also having the ability to ask questions
- Ability to maintain neutrality while facilitating meetings
- Ability to manage emotions, make decisions under pressure and use discretion in decision making.
- Effectively work alone and with team members
- Provide regular feedback to leadership and be an advocate for system improvements that support best practice and policy development.
How you will spend your time in this job:
- 80% Meeting Facilitation
- 20% Documentation
To qualify for this job, you need to have:
- Bachelor’s degree in social services field.
- Experience and demonstrated excellence in frontline child protective services in intake, investigations, or family services.
- Must be 21 years of age, pass a background check, fingerprinting, physical and drug screening.
- Experience with computer skills including knowledge of spreadsheets, data entry
- Follow Company Policy and Procedure and operate according to the Company’s Program Practice Guidelines.
- Physical working requirements - Ability to travel, drive company or personal vehicle including at night. Ability do occasional lifting of up to 50 lbs. Able to walk stairs. Ability to work flexible schedule, including some evenings and weekends to meet families and workers’ needs. Employees are subject to outside environmental conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change.
