What are the responsibilities and job description for the Agile Delivery Lead II position at EMC Insurance?
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.
JOB SUMMARY
Facilitates Agile events for assigned team(s). Supports the development of meaningful metrics to drive continuous improvement and to support forecasting, planning and delivery; inspects and adapts at a regular cadence. Acts as servant leader enabling the team to be self-organized, cross-functional, and effective in an Agile delivery environment. Facilitates team collaboration, decision making, and conflict resolution. Serves the organization by increasing awareness and adoption of Agile principles and values.
ESSENTIAL FUNCTIONS
Delivery
- Facilitates team events for assigned team(s), including daily stand-up, planning, retrospective, review, backlog refinement, etc. Facilitates collaboration sessions such as dependency management, story mapping, cross-team coordination, and conflict resolution
- Builds and analyzes metrics and information radiators; provides insights into delivery, forecasting, and historical data
- Supports the Product Owner by providing techniques for effective backlog management and product roadmap maintenance and utilization
- Guides the team to successfully build and deliver high value products incrementally and at a sustainable pace
- Proactively identifies and resolves impediments, risks, and dependencies that interrupt the flow of value
- Demonstrates knowledge of the team’s product and/or service offerings to provide more effective facilitation, backlog management, and dependency management
Thought Leadership
- Acts as servant leader to enable team(s) to be self-organized, cross-functional, and effective in Product driven organization
- Serves the team(s) by increasing the awareness and maturity of Agile and Lean principles, values and practices. Provides education to multiple teams via training and workshops; provides small group and individual mentoring opportunities as assigned
- Works with other Agile Delivery team members to increase the effectiveness of Agile and Lean practices across the organization
Continuous Improvement
- Leads the team(s) to identify and minimize waste, while maximizing value; recommends optimal utilization of team
- Analyzes team performance metrics to identify areas for improvement and implement strategies to enhance productivity
- Fosters a culture of continuous improvement by encouraging experimentation and learning from failure
EDUCATION & EXPERIENCE
The education and experience below are required for the job unless labelled as preferred:
- Bachelor’s degree or equivalent relevant experience
- Four years of experience in IT product or project delivery, including three years as a Scrum Master or similar Agile Practitioner experience, or related experience
- Certified Scrum Master (CSM) or equivalent preferred
KNOWLEDGE, SKILLS & ABILITIES
- Strong understanding of Agile values, principles, and practices; ability to blend practices based on team’s unique needs
- Strong working knowledge of engineering and DevOps principles and practices related to software development life cycle
- Strong knowledge of collaboration tools, such as Jira, Lucidchart, and Confluence
- Ability to impact team dynamics and resolve conflict; skilled at removing impediments and motivating team members
- Strong facilitation and communication skills
- Strong interpersonal and servant leadership skills and qualities
Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.
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