What are the responsibilities and job description for the Veterinary Receptionist / Customer Service Representative position at Emerald City Animal Hospital?
Come join the Emerald City Animal Hospital client care team! We are a growing 2.5 doctor veterinary family practice. In addition to our dedication to providing great medical care and client service, we emphasize work-life balance and a strong team environment to foster a long, successful career in the veterinary profession and with our hospital.
Veterinary Receptionists:
Veterinary receptionists are the voice and face of our practice, serving as a liaison between pet owners and the doctors, technicians, and assistants that make up our patient care team. Our team of receptionists are involved with all things customer service including answering basic medical questions, establishing rapport with our clients, maintaining accurate medical notes and invoices, scheduling appointments, checking clients in and out, receiving payment, sales of over-the-counter and preventative products, and juggling a multi-line phone system, text/email platforms, and face-to-face communication. Top candidates will have a passion for customer service in addition to a love for animals. Our clients expect our receptionists to be knowledgeable, professional, and accommodating - we strive to deliver this exceptional, compassionate service during every interaction.
We are in need of a full-time receptionist 4.5 days per week. Regularly schedule hours per week: 4-days 8 am to 5:30 pm, 1-day 8 am to 12 pm.
Benefits Include:
- PTO at 1-year (60 hours)
- 6 Paid Holidays
- Discounted veterinary care
- Uniform allowance
- Simple IRA Plan after 1 year
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
- Paid time off
- Retirement plan
Schedule:
- Day shift
- No weekends
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $12 - $15