Medical Receptionist/Front Desk

Job Summary
Emerald Coast Pain Services is seeking a friendly, organized, compassionate Medical Receptionist to join our healthcare team. In this role, you will be the first point of contact for patients, responsible for managing front desk operations in a fast-paced medical environment. Your primary duties will include scheduling appointments, managing patient records, and ensuring a smooth flow of communication between patients and healthcare providers.

Responsibilities

• Greet patients warmly and assist them with the check-in process.
• Schedule and confirm patient and new patient referral appointments using electronic health record systems.
• Answer phone calls and direct calls.
• Coordinate intake and outflow of all necessary patient documents.
• Assist in organizing and managing front office administrative activities.
• Obtain all Prior Authorizations.
• Collect Co-Pays and patient payments prior to admission to clinical area.
• Edit and balance “Day Pages” throughout the day.
• Maintain Key Performance Indicator (KPI) data and create weekly summaries.
• Miscellaneous front desk and intake responsibilities

Requirements

• High school diploma or equivalent; additional certification in medical office administration is a plus.
• Previous experience as a Medical Receptionist or in a similar role within a medical office is preferred.
• Proficiency in using electronic health record systems; familiarity with eClinicalWorks is highly desirable.
• Excellent communication skills, both verbal and written, with a focus on customer service.
• Must be able to work collaboratively within a team while also being self-motivated.

If you are focused on helping and making a difference in the lives of patients we encourage you to apply.

Job Type: Full-time

Pay: $16.00 - $18.50 per hour

Expected hours: 36 – 38 per week

Benefits:

• Paid time off

Medical Specialty:

• Pain Medicine

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $16 - $19