What are the responsibilities and job description for the Front Desk Representative position at Emerald Logistix?
Department: Emerald Logistix
Location: New Orleans, LA
Compensation: $17.45 - $24.00 / hour
Job Title: Front Desk Representative
Location: New Orleans, LA
Job Type: Full-Time
The Front Desk Representative will be responsible for greeting clients, answering phone calls, scheduling appointments, handling customer inquiries, and maintaining a smooth front office operation. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.
Key Responsibilities
- Greet and assist all visitors and clients in a courteous and professional manner.
- Answer and direct incoming calls, take messages, and provide information as needed.
- Schedule appointments and manage calendars for team members.
- Handle check-ins and check-outs of clients, ensuring accurate records.
- Maintain a clean and organized front desk area.
- Provide administrative support, including handling correspondence, processing documents, and managing office supplies.
- Resolve client inquiries and issues in a timely and effective manner.
- Process payments, issue receipts, and manage basic financial transactions.
- Assist with special projects and tasks as assigned by management.
- High school diploma or equivalent (Associate's or Bachelor's degree preferred).
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational skills with attention to detail.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Positive attitude and a team player.
- Opportunities for career growth and development.
- Health, dental, and vision insurance options.
- Paid time off and holidays.
- A dynamic and collaborative work environment.
Salary : $17 - $24
