What are the responsibilities and job description for the Inside Sales position at Emerald Transportation Solutions?
Inside Sales Representative
This role is a pivotal part of our organization, focused on streamlining processes, supporting sales operations, and enhancing the customer experience. If you excel in process optimization, data analysis, and teamwork, we invite you to bring your skills and passion to help us achieve continued success. The ideal candidate will thrive in a fast-paced environment, demonstrate strong organizational and communication skills, and possess a customer-centric mindset. This position is critical to ensure our sales team meets and exceeds targets while delivering exceptional service to our clients.
Key Responsibilities
- Client Engagement: Develop a thorough understanding of clients’ businesses, challenges, and goals to identify opportunities for tailored solutions.
- Relationship Building: Foster and maintain long-term relationships with clients to enhance retention and identify upselling opportunities.
- Business Development: Identify and pursue new sales opportunities within targeted industries and market segments through a combination of inbound lead follow-up, outbound prospecting, and networking.
- Customized Solutions: Craft personalized approaches to address prospective clients' needs and challenges, positioning our products and services as ideal solutions.
- Sales Expertise: Clearly communicate the value and benefits of our offerings, addressing objections and guiding clients through the sales process.
- Market Insight: Provide valuable feedback on customer needs, competitive activities, and marketing trends to inform product development and sales strategies.
- Process Improvement: Continuously evaluate and enhance sales processes to improve lead generation, qualification, and conversion rates.
- Performance Metrics: Consistently meet or exceed sales targets, KPIs, and revenue goals through proactive planning and execution.
- Team Collaboration: Work closely with internal teams to align sales strategies with company objectives and ensure a seamless client experience.
- Other Duties: Perform additional responsibilities as assigned while fostering a Safety-First culture.
Qualifications
- Experience:
- 3 years of inside sales experience in a B2B environment with a proven track record of exceeding targets.
- 3 years of success in revenue growth, customer acquisition, and account management.
- Experience in the auto, truck, transportation, or logistics industry is highly preferred.
- Skills:
- Strategic thinking and the ability to develop and implement effective sales strategies.
- Proven ability to identify new opportunities, nurture relationships, and drive sales.
- Strong interpersonal and communication skills to engage effectively with diverse clients.
- Organizational excellence and teamwork in a fast-paced, dynamic environment.
- Expertise in managing the full sales cycle, from prospecting to closing.
- Proficiency in CRM software and sales automation tools; Salesforce experience is a plus.
Why Join Emerald Transportation Solutions?
- Competitive Medical, Dental, and Vision Insurance plans.
- Paid Time Off (PTO) after six months of employment.
- 401(k) with employer match.
- Tuition Reimbursement Program.
- Employee Assistance Program (EAP) to support your personal and professional well-being.
Work Environment
- Headquarters: 180 Etowah Trc., Fayetteville, GA 30214
- Schedule: Hybrid/Remote flexibility available.
Base Salary Range: 65,000 - 85,000 annually
Commissions
