What are the responsibilities and job description for the Renewals Specialist - Bilingual (German, French, Russian or Arabic) UK (Remote) (Full time) position at Emerge 360, Inc?
Overview
Emergeis a fast-growing staffing and recruiting company providing solutions for ourclients that build strong brand identity and increase revenue.We are seeking a bilingual (German, French, Russian or Arabic) Renewals Specialist (RS) - Software Security in the UK (remote) for this highly visible role toempower key customers to continue to transform their business and meet theirobjectives. You will be accountable for owning and implementing a portfolio ofrenewal contracts of security products assigned to the EMEAR territory across various customer accounts. The RS will work across many teams to drive renewals toon-time closure.
Emergehas a company culture that includes transparency, honesty, and integrity whileproviding a high-engagement, inclusive work culture.
Job Responsibilities
- Manage a pipelineof Client contracts coming up for renewals
- Buildrelationships with Client to assist in the adoption and renewals process
- Engage with Sales,Cyber Security Sales and Partners to identify requirements and uncover any roadblocksthat may impede a Client’s timely commitment to renew their contract
- Build quotes,review contract terms, and identify up-sell opportunities
- Create use caserecommendations and educate clients on relevant features and opportunities
- Support Sales inoverall negotiation to ensure Client’s timely commitment to renew theircontract
- Maintain andreport on a rolling 120 day forecast of renewals in assigned accounts
- Own regionalreports and provide ad hoc reporting as requested by Renewals Management
- Be a forwardthinker and communicate risks to various managers and other team members in atimely and clear manner
Qualifications
Work Environment
Emergeseeks, in all of its operations, to employ individuals for available positionsbased on their qualifications, working knowledge, and competency. Emerge has acontinuing commitment to ensure that fair and equal employment opportunitiesare extended to all qualified persons without regard to race, color, religion,sex, sexual orientation, national origin, age, disability, veteran status,predisposing genetic characteristics, familial status, marital status, domesticviolence victim status or any other protected characteristic or based on theirrelationship or association with members of a protected class. Emerge iscommitted to diversity in its most inclusive sense.