What are the responsibilities and job description for the General Manager position at Emergency AC?
Description:
Position Summary:
The General Manager directs and coordinates the total activities of the service center and provides Leadership to all personnel and processes.
Key Responsibilities:
- Analyze the operating statement for the center and individual departments and take appropriate action.
- Prepare/review the GM report and take appropriate action.
- Analyze determinates of profitability and take appropriate actions to adjust.
- Ensure employee payroll processes are accurate and on time.
- Apply appropriate accounting control principles (for A/R, A/P, payroll, etc.).
- Plan/set/achieve sales goals; utilize multiple processes for generating and responding to sales leads; Coach salespeople.
- Ensure effective customer communications.
- Utilize features and benefits of key products & services to drive the value proposition; profile customer marketing base and future customer niches and maintain customer files.
- Support/practice company Human Resource standards and guidelines; conduct performance appraisals derived from ongoing performance feedback and provide appropriate counsel and discipline for employees. Develop employees and seek promotional opportunities for employees on a company-wide basis.
- Utilize established Vendor Programs whenever appropriate.
- Adhere to government safety guidelines and assure proper procedures are in place for handling accidents, fire, and emergency situations.
Desired Skills and Qualifications:
- BS or BA Degree in Business Administration or Operations
- 5-10 Years of experience in the HVAC, or similar customer service focused industries.
- Ability to utilize basic computer applications (databases, spreadsheets, word processing, and internet).
Benefits:
- Health insurance
- Dental Insurance
- Vision insurance
- PTO
Compensation package:
- Bonus opportunities
- Company vehicle
