What are the responsibilities and job description for the Parts Counter Associate position at Emergency Fleet Service?
Job Overview
We are seeking a motivated and enthusiastic Associate to join our dynamic team. The ideal candidate will play a crucial role in providing exceptional customer service and support in various operational areas. This position requires strong communication skills and the ability to work effectively in a fast-paced environment. The Associate will engage with customers and assist with sales transactions. An associate with experience in diesel trucks and trailer parts is a plus. Automotive experience is acceptable, as training will be provided.
Benefits available after 90 days.
Responsibilities
- Provide outstanding customer service by assisting customers with their inquiries.
- Process sales transactions accurately using the Point of Sale (POS) system.
- Assist customers with truck and trailer parts, including providing information on products and services.
- Communicate effectively with team members and customers to ensure smooth operations.
- Utilize automotive diagnostics knowledge to assist customers in identifying their truck and trailer part needs.
Qualifications
- Previous experience in diesel trucks and trailer parts is a plus. Automotive experience is acceptable, as training will be provided.
- Previous experience in sales or customer service is preferred.
- Familiarity with POS systems and cash handling procedures is a plus.
- Strong communication skills, both verbal and written.
- Ability to work collaboratively as part of a team while also being self-motivated.
- Excellent problem-solving skills with a focus on customer satisfaction.
- A positive attitude and willingness to learn new skills in a fast-paced environment.
Join us as an Associate where your contributions will be valued, and you will have the opportunity to grow within our organization! Please email philb@emergencyfleetservice.com and call 586-864-6332 - Phil Benedetti, Director of Operations
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $15 - $20