What are the responsibilities and job description for the Senior Human Resources Generalist position at Emergency Medical Services Authority?
Position Summary
The Senior Human Resources Generalist serves as a strategic partner and resource for employees, providing expert guidance across a wide range of HR functions and supervising the HR operations team. Reporting to the Human Resources Director, this position handles responsibilities that include but are not limited to, employee relations, talent acquisition, onboarding, orientation, leave administration, training, and development, as well as compensation and benefits administration. Additionally, this role plays a critical part in analyzing workforce data, developing policies, and implementing HR strategies that align with organizational goals and ensure compliance with employment laws and regulations.
The ideal candidate is a proactive leader who thrives in a dynamic environment, excels in problem-solving, and demonstrates exceptional attention to detail. This individual is adept at managing multiple priorities, fostering a positive workplace culture, and mentoring both HR team members and the HR operations team to maintain high standards of service and consistency. Strong collaboration skills, a strategic mindset, and a proven ability to drive initiatives that enhance organizational success are essential. Due to EMSA's continuous 24 / 7 operations, this position may occasionally require availability during nights, weekends, and holidays to ensure consistent employee support and will require less than 10% travel between our Tulsa and Oklahoma City operations.
Experience & Qualifications
- A Bachelor's degree is required.
- 5-7 years of progressive human resources experience required, as well as supervisory experience overseeing an HR team.
- Deep knowledge of HR policies, workforce administration, and compliance requirements in highly regulated environments.
- Demonstrated expertise in managing employee relations, onboarding, benefits administration, and leave management, including FMLA administration.
- Advanced proficiency in HR data management and analytics, strong Excel skills, and the ability to drive process improvements and organizational performance enhancements.
- Thorough understanding of employment laws, HR best practices, and regulatory compliance.
- Healthcare HR experience is preferred, particularly in EMS, healthcare systems, or emergency services.
- Experience with UKG (Ultimate Kronos Group) HRIS is strongly preferred, including system administration and reporting.
- HR certifications such as SHRM-CP, SHRM-SCP, PHR, or SPHR are strongly preferred.
- Exceptional communication and organizational skills, with a demonstrated ability to work independently and collaboratively.
- Must possess a valid driver's license.
- Less than 10% of travel between EMSA locations in Tulsa and Oklahoma City is required.
EMSA is an equal-opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply and join us in our mission to provide high-quality emergency medical services.