What are the responsibilities and job description for the Call Center Manager position at EMERGEORTHO, P?
EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care.
With offices across North Carolina, the Call Center Manager supervises a group of employees consisting of appointment/triage specialists and referral coordinators. The manager assesses applications submitted by job candidates and conducts interviews for new hires. The manager encourages, supports and directs staff, always striving toward success. It is also the responsibility of the manager to recognize areas for improvement, paying close attention to excessive errors made by staff in order to redirect and make corrections.
