What are the responsibilities and job description for the Accounts Receivable Manager - Healthcare position at EMERGICON LLC?
The Accounts Receivable Manager is responsible for managing and leading a small team of seven in the A/R Department to ensure timely and accurate collections while assisting with client solutions and maintaining efficient revenue processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide technical Accounts Receivable leadership to the team, company, and our clients- Establish and deliver department vision with clear team and individual priorities and goals
- Track and analyze A/R performance metrics, including days in A/R, aging balances, and collection rates
- Establish/maintain Key Performance Indicators (KPIs) for the A/R Department
- Monitor staff workflow and overall effectiveness to ensure team and individual production goals are compliant and met daily
- Monitor denial, and no activity trends by payor, establishing root cause issues
- Identify trends and implement strategies for improving cash flow and reducing A/R aging
- Collaborate with other departments to address systemic issues impacting A/R processes
- Supervise and mentor the A/R team, including hiring, training, and performance management
- Maintain adequate staffing levels through recruitment and retention
- Stay updated on industry changes, payer requirements, and technology advancements to implement best practices.
- Follow all state and federal collections and HIPAA laws/regulations
- Other job-related duties as assigned
EDUCATION AND EXPERIENCE
Associate degree or higher in Accounting, Finance, Business Administration, or a related field required.- At least three (3) years of medical A/R experience required.
- Experience in medical accounts receivable management highly preferred.
- Experience in healthcare revenue cycle management, including billing and collections, preferred.
- Medicare Part B experience with knowledge of Medicare billing practices and regulations preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Prior management experience with the ability to lead a team, achieve performance goals, and motivate team members.- Strong attention to detail with high accuracy in handling tasks and reviewing documents.
- Analytical and process-oriented approach to evaluating data, identifying trends, and enhancing processes.
- Excellent verbal and written skills to include a professional customer service approach.
- Interpersonal and leadership skills that facilitate building and maintaining positive relationships with internal and external stakeholders.
- Adaptability to thrive in a fast-paced environment, learn quickly, and adjust to changes as needed.
- Organizational and time-management skills to manage tasks efficiently and prioritize workload to meet deadlines.
- Problem-solving abilities that involve analyzing complex issues, developing solutions, and creating detailed reports.
- Strategic thinking that includes long-term planning and aligning team efforts with organizational goals.
- Tactical work ethic demonstrated by a hands-on approach to managing day-to-day tasks and operations.
WORKING CONDITIONS
Position requires sitting or standing at a desk for extended periods and continuous use of a computer.
Emergicon requires satisfactory pre-employment background checks and drug screening.
