Administrative/HR Specialist - Full Time - Spanish Bilingual

PLEASE CLICK THE LINK HERE TO SUBMIT JOB APPLICATION: https://form.jotform.com/242976336945067

Job Overview
Emeritus Home Care is seeking a dedicated and proactive Administrative/HR Specialist to join our team! This role plays a crucial part in managing staff schedules, ensuring smooth daily operations, and supporting our caregivers and clients. We are looking for someone with strong organizational skills, excellent communication, and a problem-solving mindset who can adapt quickly to the dynamic needs of our office.

Key Responsibilities

Scheduling & Staff Coordination

• Develop and manage caregiver schedules, ensuring proper coverage for all clients.
• Respond promptly to scheduling changes, caregiver call-offs, and client requests.
• Communicate effectively with clients, caregivers, and case managers to provide real-time scheduling updates.
• Track caregiver availability, preferences, and work hours to optimize efficiency.

Client and Staff Issue Resolution

• Address and resolve client concerns while escalating critical issues as needed.
• Mediate and handle day-to-day scheduling conflicts and staffing issues.
• Communicate any service updates, schedule changes, or concerns to clients and caregivers professionally and clearly.

HR & Employee Relations

• Assist in onboarding new employees, ensuring they receive necessary training, policies, and schedules.
• Serve as a point of contact for caregivers, answering questions about policies, schedules, and procedures.
• Support caregiver retention by fostering a positive work environment and promptly addressing concerns.
• Maintain accurate staff records, including certifications, work preferences, and performance notes.

Administrative Support and Office Efficiency

• Maintain accurate documentation and records, ensuring compliance with company and state regulations.
• Perform data entry, track schedules, and update spreadsheets regularly.
• Assist with general office duties such as filing, answering phone calls, and coordinating meetings.
• Monitor and manage office supplies to ensure smooth daily operations.

Process Improvement & Problem Solving

• Work independently to complete daily and weekly tasks, managing time efficiently in a fast-paced environment.
• Prioritize tasks effectively to ensure that client and business needs are met in a timely manner.
• Address issues proactively and find solutions that align with agency goals.

General Office Duties

• Maintain a clean and organized workspace, assisting with inventory and office supplies as needed.
• Coordinate with other team members to plan meetings and support company events and trainings.

Requirements:

• Education: High School Diploma or GED required.

Experience:

• Minimum of 1 year in an administrative, HR, or scheduling role, preferably in a healthcare or home care setting.
• Familiarity with Google Workspace (Sheets, Docs, Gmail, Calendar) and scheduling software is a plus.
• Excellent written and verbal communication skills, with the ability to communicate professionally in English.

Skills:

• Strong organizational and multitasking skills—ability to manage multiple schedules efficiently.
• Excellent communication and interpersonal skills—able to communicate professionally with caregivers, clients, and management.
• Problem-solving mindset—ability to work independently, resolve conflicts, and find creative solutions to scheduling and staffing challenges.
• High attention to detail—accuracy in scheduling, data entry, and administrative tasks.
• Ability to work in a fast-paced environment—flexibility to adapt to last-minute changes.

Working Conditions:

• Office-based role, with occasional standing, lifting, or moving of office supplies.
• Standard working hours, with flexibility needed during busy times.

How to Apply

If you are a motivated and detail-oriented professional looking to contribute positively in an administrative and HR capacity, we encourage you to apply!

APPLY HERE: https://form.jotform.com/242976336945067
Send a copy of your resume to: admin@emeritushomecare.com

Join Emeritus Home Care and be part of a compassionate, client-focused team dedicated to delivering quality care!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Paid time off
• Referral program

Schedule:

• Day shift
• No weekends

Work Location: In person

Salary : $16 - $18