What are the responsibilities and job description for the Full Time - Administrative Assistant - Spanish Bilingual position at WeeCare Georgia Home Health Care?
PLEASE CLICK THE LINK HERE TO SUBMIT JOB APPLICATION: https://form.jotform.com/242976336945067
Job Overview
Emeritus Home Care is seeking a dedicated and proactive Administrative/HR Specialist to join our team! This role plays a crucial part in managing staff schedules, ensuring smooth daily operations, and supporting our caregivers and clients. We are looking for someone with strong organizational skills, excellent communication, and a problem-solving mindset who can adapt quickly to the dynamic needs of our office.
Key Responsibilities
Scheduling & Staff Coordination
- Develop and manage caregiver schedules, ensuring proper coverage for all clients.
- Respond promptly to scheduling changes, caregiver call-offs, and client requests.
- Communicate effectively with clients, caregivers, and case managers to provide real-time scheduling updates.
- Track caregiver availability, preferences, and work hours to optimize efficiency.
Client and Staff Issue Resolution
- Address and resolve client concerns while escalating critical issues as needed.
- Mediate and handle day-to-day scheduling conflicts and staffing issues.
- Communicate any service updates, schedule changes, or concerns to clients and caregivers professionally and clearly.
HR & Employee Relations
- Assist in onboarding new employees, ensuring they receive necessary training, policies, and schedules.
- Serve as a point of contact for caregivers, answering questions about policies, schedules, and procedures.
- Support caregiver retention by fostering a positive work environment and promptly addressing concerns.
- Maintain accurate staff records, including certifications, work preferences, and performance notes.
Administrative Support and Office Efficiency
- Maintain accurate documentation and records, ensuring compliance with company and state regulations.
- Perform data entry, track schedules, and update spreadsheets regularly.
- Assist with general office duties such as filing, answering phone calls, and coordinating meetings.
- Monitor and manage office supplies to ensure smooth daily operations.
Process Improvement & Problem Solving
- Work independently to complete daily and weekly tasks, managing time efficiently in a fast-paced environment.
- Prioritize tasks effectively to ensure that client and business needs are met in a timely manner.
- Address issues proactively and find solutions that align with agency goals.
General Office Duties
- Maintain a clean and organized workspace, assisting with inventory and office supplies as needed.
- Coordinate with other team members to plan meetings and support company events and trainings.
Requirements:
- Education: High School Diploma or GED required.
Experience:
- Minimum of 1 year in an administrative, HR, or scheduling role, preferably in a healthcare or home care setting.
- Familiarity with Google Workspace (Sheets, Docs, Gmail, Calendar) and scheduling software is a plus.
- Excellent written and verbal communication skills, with the ability to communicate professionally in English.
Skills:
- Strong organizational and multitasking skills—ability to manage multiple schedules efficiently.
- Excellent communication and interpersonal skills—able to communicate professionally with caregivers, clients, and management.
- Problem-solving mindset—ability to work independently, resolve conflicts, and find creative solutions to scheduling and staffing challenges.
- High attention to detail—accuracy in scheduling, data entry, and administrative tasks.
- Ability to work in a fast-paced environment—flexibility to adapt to last-minute changes.
Working Conditions:
- Office-based role, with occasional standing, lifting, or moving of office supplies.
- Standard working hours, with flexibility needed during busy times.
How to Apply
If you are a motivated and detail-oriented professional looking to contribute positively in an administrative and HR capacity, we encourage you to apply!
APPLY HERE: https://form.jotform.com/242976336945067
Send a copy of your resume to: admin@emeritushomecare.com
Join Emeritus Home Care and be part of a compassionate, client-focused team dedicated to delivering quality care!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $16 - $18
