Distribution Center Operations Manager

Are you a driven and experienced Distribution Center professional looking for the next step in your career? Emerson has an exciting opportunity for you! Based in Olive Branch, Mississippi you will play a key role in leading and optimizing day-to-day warehouse operations—including receiving, picking, shipping, inventory management, quality control, and safety. As a leader in our distribution center, you will oversee workflow, production output, and process efficiency, ensuring we meet and exceed both customer expectations and company goals.

In this Role, Your Responsibilities Will Be:

• Lead, mentor, and coach Production Supervisors to enhance their leadership skills, optimize team performance, and ensure operational goals are met. Provide regular feedback, training, and development opportunities to foster a culture of continuous improvement, accountability, and operational excellence.
• Direct and assign work to meet daily production/shipping requirements through proper staff utilization for production output and flow of work.
• Maintain incoming finished goods and received transactions are put away into inventory in a timely and accurate manner and expedited trucks and items are processed as directed.
• Provide daily, monthly, and supplemental reports are completed, and productivity and quality reporting are published in a timely manner.
• Ensure that orders are picked and shipped in an efficient, timely, and accurate manner, open orders are researched and resolved, and expedited orders are processed within established time periods.
• Develop and implement strategic programs and initiatives for the continuous process improvement activities.
• Ability to make appropriate, timely and critical decisions in high volume environment.
• Ensure all business equipment including forklifts, battery chargers and RF equipment is maintained in good working order. Coordinate necessary building repairs and maintenance.
• Manage the customer returns process and ensure timely turnaround of replacement orders and factory returns.
• Lead investigations into customer service complaints, identify root causes for errors, and drive permanent corrective action.
• Drive supplier quality improvement to enhance overall performance.
• Lead continuous improvement initiatives to improve production, productivity, and quality by preparing and completing action plans.
• Support and enforce safety protocols by ensuring compliance with company policies and regulatory standards.

WHO ARE YOU:

You acquire data from multiple and diverse sources when solving problems. You facilitate breakthroughs by integrating diverse views and finding common ground or acceptable alternatives. You balance the interests of multiple partners. You effectively communicate in various settings: one-on-one, small, and large groups, or among diverse styles and position levels.

FOR THIS ROLE, YOU WILL NEED:

• Bachelor's Degree in Logistics, Supply Chain or a related field
• Relevant years of experience in a distribution center, warehouse, operations related environment commensurate with the level of this position.
• Strong knowledge of Excel and Microsoft Office
• Strong organizational skills
• Ability to analyze complex sets of data
• Strong verbal and communication skills
• Proficient with MS Office Suite, strong with PowerPoint & Excel
• Authorized to work in the United States without sponsorship now and in the future. Sponsorship will not be provided.

Preferred Qualifications that Set You Apart:

• 4 years distribution center, warehouse, operations related environment
• Leadership experience - Managing teams and assigning tasks
• Experience in Oracle, LMS Labor Management System
• Experience using Kronos
• Experience maintaining an occupational safety program
• Experience managing maintenance of equipment
• Knowledgeable in running business function reports
• Proficient in using web-based data management systems
• High degree of business insight as it relates to vendors or other individuals outside the organization

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We champion an environment that encourages innovation, collaboration, and diverse perspectives—because we know that phenomenal ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe complementary teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Work Authorization:

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible.

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