What are the responsibilities and job description for the Customer Service and Sales Representative position at EMG National?
EMG National, a premier sales partner of T-Mobile, is seeking a dynamic Sales and Customer Service Representative to join our growing team in Charlotte, NC. This is a high-impact role where you will engage directly with business clients, offering cutting-edge wireless and connectivity solutions to optimize their operations.
What You’ll Do:
Proactively identify and engage with small businesses, presenting T-Mobile’s industry-leading services and solutions.
Conduct face-to-face sales meetings to assess business needs and recommend customized wireless plans.
Build and maintain strong relationships with business clients, serving as their trusted T-Mobile consultant. Provide customer service and technical support to existing customers.
Drive revenue growth by achieving and exceeding sales targets through a consultative sales approach.
Stay up to date with T-Mobile’s latest offerings and industry trends to provide expert guidance.
Collaborate with internal teams to ensure seamless activation and customer satisfaction.
What We Offer:
Competitive base salary or uncapped commission (whichever is higher), allowing you to control your earning potential (average earnings of $55,000–$60,000 ).
Comprehensive training and ongoing mentorship to ensure your success.
A dynamic and supportive team environment that values innovation and performance.
Exclusive T-Mobile employee discounts and incentives.
What We’re Looking For:
Sales and customer service experience is preferred, not a requirement.
Strong communication and negotiation skills with a passion for closing deals.
Self-motivated and results-driven mindset with the ability to thrive in a fast-paced environment.
Ability to build rapport quickly with new customers and provide excellent customer service to existing T-Mobile users.
Valid driver’s license and reliable transportation (as this is a face-to-face sales role).
If you’re ready to take your sales and customer service career to the next level and be part of a thriving team, apply today to join EMG National and help businesses harness the power of T-Mobile’s premier services!
Job Type: Full-time
Pay: $827.00 - $902.00 per week
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Charlotte, NC 28213 (Required)
Work Location: In person
Salary : $827 - $902
