Refrigeration Support Technician

The Refrigeration Support Technician will work with refrigeration engineering and production staff on the assembly, wiring, brazing, evacuation, and charging of a variety of refrigeration products used in commercial refrigeration applications.

Essential Job Functions:

• Follows safe work practices and accident prevention procedures.
• Maintains a neat and orderly work area and accurate part and tool inventory.
• Maintains productivity levels in accordance with company standards.
• Provides technical support for our customers and other technicians.
• Consults with the manufacturing and quality department on necessary changes to our displays.
• Possesses an overview and understanding of our client's specifications; offers guidance to the regional contract teams; ensures good practice is observed; and advises where Client specification is absent.
• Provides technical expertise in client presentations to assist business development personnel.
• Works with QA staff to ensure relevant procedures are adhered to by both teams and themselves.
• Manages escalated issues that cannot be resolved locally to the next in line and Production Manager.
• Supports other departments as necessary.
• The ideal candidate has had experience with spray foam and spray foam equipment.
• Performs additional assignments under the Manager's direction.
• Other duties may be assigned to meet business needs.

Minimum Qualifications:

• EPA Universal Certified
• Must have a clean driving record, reliable transportation, and a willingness to travel as needed
• Strong technical abilities in the field of electric and refrigeration
• Knowledge and comprehensive awareness of UL and NSF standards
• Computer literate with a thorough working knowledge of MS Office packages (Office, Word, Excel, PowerPoint)
• Excellent time management and organizational skills
• Excellent verbal and written communication
• Attention to detail and problem-solving skills
• Ability to work in a demanding, multi-task environment
• Ability to work harmoniously with co-workers and vendors
• Ability to maintain and continually improve technical and professional abilities described above, as well as those required to perform the role

Education and/or Experience:

• HVAC certificate or associate degree preferred
• 5 years' work experience in the field of HVAC/R
• Demonstrable understanding and practical knowledge of Thermodynamics

Physical Demands:

• While performing duties of this job, the employee is required to talk and hear. The employee will have prolonged periods of sitting at a desk, working on a computer and periods of walking, and standing. The employee may be required to lift/carry objects of up to 25 pounds. The employee is also required to have better than average dexterity to use hands to, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment:

• The working conditions are those of a normal office and on the manufacturing floor. While performing the duties of this job, the employee is exposed to dust and other particles found as part of the wood and metal manufacturing process. The noise level in the work environment is usually moderate.